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  • Plugin Support Antonio Candela

    (@antoiub)

    Hello @annetteschwindt,

    Thank you for reaching out.

    The issue with the ‘giant cross’ (oversized close icon) will be addressed in the next version; it is a simple CSS value adjustment.

    The icon appears this way because the banner is momentarily loading without styles (Flash of Unstyled Content). This often happens due to caching or optimization settings. Please follow this guide to exclude the necessary parameters from your caching plugin: https://complianz.io/javascript-delay-in-wp-rocket-and-other-caching-and-optimization-plugins/

    That said, we are actively looking into this broader issue regarding the unstyled banner loading, as we have received other reports about it.

    I hope this helps. Please let us know if the caching exclusion resolves it.

    Best regards,
    Antonio

    Plugin Author Aert

    (@aahulsebos)

    Update coming in 14 days.

    Please open a new thread to continue this support ticket. Thanks, Aert

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