Disconnection and Continuous Sync | WordPress.org

Resolved alexgorg
(@alexgorg)

1 year, 10 months ago

Hello,

I am experiencing an issue with the CleanTalk plugin on my website. Every time I access the backend, I notice that CleanTalk appears to be disconnected, and I see a continuous synchronization with the cloud that never seems to stop.

This issue is urgent, and I would appreciate your assistance in resolving it as soon as possible.

Thank you,
Alex

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support sergecleantalk
(@sergecleantalk)

1 year, 10 months ago

Hello,

Could you try to se the ‘Use WordPress HTTP API’ option to ‘Off’?

Did it help?

Thread Starter alexgorg
(@alexgorg)

1 year, 10 months ago

Hello,

I have set this to ‘off’. So far everything looks to be in order.

Thank you!

Plugin Support sergecleantalk
(@sergecleantalk)

1 year, 10 months ago

If you have a moment, could you please leave us some feedback? We would be very grateful.

Just follow the link https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/

Thread Starter alexgorg
(@alexgorg)

1 year, 10 months ago

Unfortunately the problem is not solved. Clean talk keeps disconnecting and when I want to connect again it shows “Synchronization process failed. Please, check the access key and restart the synch”. In addition I receive spam messages. Please help.

Plugin Support sergecleantalk
(@sergecleantalk)

1 year, 10 months ago

I didn’t find any issues in the requests. Are there any failed connections with our servers here:

WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Statistics & Reports

Plugin Support sergecleantalk
(@sergecleantalk)

1 year, 10 months ago

Hello.
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Disconnection and Continuous Sync’ is closed to new replies.

6 replies
2 participants
Last reply from: sergecleantalk
Last activity: 1 year, 10 months ago
Status: resolved