Hi @sflwa,
Thank you for the update.
We have forwarded your findings to our development team and have also received your ticket details. We appreciate the additional information you provided, including the Vimeo walkthrough, the identified file, and the database option values.
Our team will review the details and investigate the issue further. Once we receive feedback or an updated build from the developers, we will get back to you with an update.
Thank you for your cooperation and continued testing. We appreciate your patience and valuable feedback throughout this process.
Thank you
Hi @sflwa,
Thank you for your patience and for the detailed findings you shared through the support ticket.
Our development team has reviewed the issue and implemented a fix for the logo width not being applied correctly in the sent emails. We have prepared an updated plugin build that includes this fix.
You can download and test the latest build from this link: https://drive.google.com/file/d/1TctMB9HnmK1AG_syvrazQb5Q9GDPXNmu/view?usp=sharing
After installing the updated version, please verify that the logo width configured in the customizer is correctly reflected in the actual emails being sent.
We appreciate your detailed investigation, testing, and feedback, which helped us identify and resolve the issue more efficiently.
Please let us know the results of your testing.
Thank you.
Thread Starter
sflwa
(@sflwa)
@muddasirhayat
Thank you so much. I can confirm that this is now working and look forward to using this on all my websites.
Hi @sflwa,
Thank you for confirming that the issue has been resolved and that the latest build is working correctly on your end.
We’re glad we could identify and fix the problem, and we truly appreciate the time you invested in testing, troubleshooting, and sharing detailed feedback throughout the process. Your cooperation helped us resolve the issue much more efficiently.
We would also like to let you know that the fix has now been included in the official plugin release, and the updated version is available for all users.
As you plan to use the plugin across your websites, we would greatly appreciate it if you could take a moment to leave a review and share your experience with other users:
https://wordpress.org/support/plugin/email-templates/reviews/
Your feedback helps us continue improving the plugin and supporting the WordPress community.
If you need any assistance in the future, please don’t hesitate to reach out.
Thank you for choosing our plugin and for your continued support.
Best regards,
WPExperts Support Team
