Different e-mail recipients, based on condition.

Resolved

(@kyudos)

I have something like this:


 <div class="columns one-half offset-one">
      [group group-a clear_on_hide]
      <div class="field"><label>Distributor Region<em>*</em></label>
[select Distributor include_blank "New Zealand|frank@compa.com" "Australia|fred@compa.com"]
        <p class="info-tip">Enter your world region</p>
      </div>[/group] [group group-b clear_on_hide]
      <div class="field"><label>Distributor Region<em>*</em></label>
[select Distributor include_blank "New Zealand|frank@compa.com" "Australia|terry@compb.com.au"]
        <p class="info-tip">Enter your world region</p>
      </div>[/group]</div>
  </div>

I’m send my email to [Distributor], but it always goes to fred@compa.com, when I select Australia, regardless of which condition I picked. How can I make the other list active.

This topic was modified 7 years, 2 months ago by kyudos.

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter kyudos
(@kyudos)

7 years, 2 months ago
I got this working by making is:
```
[select Distributor1...
[Select Distributor2...
```
then emailing them both (because one will always be blank). It would be nice if a hidden select was completely ignored though.
- This reply was modified 7 years, 2 months ago by kyudos.
werkform
(@werkform)

7 years, 1 month ago

@kyudos I’m not sure if I understood your solution. Could you pls post the code?

I’ve the same problem with 27 recipients, should there be 27 [select …] fields?

thx a lot
Harry
Thread Starter kyudos
(@kyudos)

7 years, 1 month ago
@werkform It depends what you mean. A single select can have 27 entries in the combo box, each with a different email address. That’s just the standard behaviour. My problem was that I wanted the same entry in the list to go to a different address, based on another choice. So if the user picked Product A and “Australia” an email would be sent to Address A, if they pick Product B and “Australia”, email goes to Address B.

Essentially I needed two separate address lists, conditionally picked on the Product. I’m guessing you don’t have 27 separate lists of addresses, so just add them to the Select like this:
```
[select MyList include_blank "One|one@cone.com" "Two|two@two.com" ... "Twenty Seven|twoseven@twoseven.com"]
```
werkform
(@werkform)

7 years, 1 month ago

ok, my problem is different:
this sample does not work, I wan’t to select the recipient, but it seems the filed is empty and no mail will be send.

Any idea?

FORM:
======

[select* condfield first_as_label “– Bitte auswählen –”
“Condition 1”
“Condition 2”
]
[group condition-1-group]
[select* your-recipient
first_as_label “– Bitte auswählen –”
“OneOne|one@email.com”
“OneTwo|two@email.com”
]
[/group]
[group condition-2-group]
<label>Standort:*</label>[select* your-recipient
first_as_label “– Bitte auswählen –”
“TwoOne|three@email.com”
“TwoTwo|four@email.com”
]<br><br>
[/group]

CONDITION:
==========
show “condition-1-group” or “condition-2-group” if “condfield” equals “Condition 1” or “Condition 2”

E-MAIL:
=======

Mailto: [your-recipient]

Thread Starter kyudos
(@kyudos)

7 years, 1 month ago

I think you had the same problem as me – you can’t use the same field name for the two addresses. You need:

[select* your-recipient1…
[select* your-recipient2…

Then mailto your-recipient1 AND your-recipient2, making sure to include clear_on_hide so that one address is always blank.

werkform
(@werkform)

7 years, 1 month ago

Thx a lot, my trials with different recipients failed because the “clear_on_hide” missed, now everything works!

Thx again!
Harry

Viewing 6 replies - 1 through 6 (of 6 total)

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