Did not receive email

  • Resolved ruttukas

    (@ruttukas)


    8 years ago

    Hello,

    I installed this plugin, but there is a problem: when I want to send just a test message to my personal email (gmail.com), I got the message: “Your message has been sent successfully.” It should be okay, but actually i did not receive that letter in my gmail.com account. What could be wrong? Maybe some settings in gmail or in wordpress? If it was an error, I would look for it, but now.. just have no idea.

    p.s. i tried to sent letter to different gmail mails, my university mail – still did not work.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter ruttukas

    (@ruttukas)

    8 years ago

    Add: in the “Sent Emails” list I could see that email, but not in gmail mailbox.

    Plugin Author Techspawn

    (@techspawn1)

    8 years ago

    Hello ruttukas,

    Can you please check if mail is in the spam folder?

    Thread Starter ruttukas

    (@ruttukas)

    8 years ago

    Actually I checked all the catalogues. Could it be a problem with server or something else?

    Plugin Author Techspawn

    (@techspawn1)

    8 years ago

    Please update the plugin to the latest version and check if you are still facing the same issue.

    Thread Starter ruttukas

    (@ruttukas)

    8 years ago

    Updated, now on version 1.4.15. Unfortunatelly, still the same.

    Plugin Author Techspawn

    (@techspawn1)

    8 years ago

    Can you send us environment details? like WordPress version etc? so that we will try to reproduce.

    Thread Starter ruttukas

    (@ruttukas)

    8 years ago

    WP version: 4.9.4, WP Email Users version: 1.4.15. I’m working on my university server (doing a page for learning purposes).

    Plugin Author Techspawn

    (@techspawn1)

    8 years ago

    Its working fine at our end.

    Following could be the possibility :
    1) Check proxy setting for your university server.
    2) Check with some other server other than your university server.

Viewing 8 replies - 1 through 8 (of 8 total)

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