Device Targeting Doesnt Work

  • Resolved zache71

    (@zache71)


    5 years, 10 months ago

    I have purchased the advanced targeting add on. I have selected every combination possible and no matter what the popup is either on for all devices or blocked for all devices. I have been forced to do this because the responsive option really doesn’t work that well to begin with.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sygnoos Support

    (@sygnoossupport)

    5 years, 10 months ago

    Dear @zache71 ,

    Thanks for getting in touch with us.
    Could you contact us via Live Chat from here and send this forum link for reference?
    I am asking this since we can’t discuss the premium features here.

    Will be looking forward to receiving your message via Live Chat.

    Sygnoos Support

    (@sygnoossupport)

    5 years, 10 months ago

    Dear @zache71 ,

    How are you today?
    Just wondering whether you saw our previous message and have you tried to contact us via Live Chat?
    Please, let us know if you still need help with your issue.

    Sygnoos Support

    (@sygnoossupport)

    5 years, 10 months ago

    Dear @zache71 ,

    We haven’t heard back from you for 2 days.
    We’re marking this thread as resolved.
    Please, connect us via Live Chat in case you still face the issue.

Viewing 3 replies - 1 through 3 (of 3 total)

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