Developer Support is Questionable

  • virtueagency

    (@virtueagency)


    9 months, 1 week ago

    Is this a supported plugin? I submitted a question via the developer’s ticketing system after purchasing the pro version and have yet to receive a response. I’m concerned about moving forward if the developer is no longer offering support or updates. It’s exactly what I need and I hope that the developer see this review and eases my concerns. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Codebangers

    (@codebangers)

    7 months, 3 weeks ago

    Sorry for the delay. I don’t get emails from the WordPress forum. Did you get a response on the portal. Which name is it under and I’ll take a look.

    lnguyen3209

    (@lnguyen3209)

    5 months, 4 weeks ago

    hi Nicholas,

    I am trying to activate the pro plugin I purchased on 11/13 but it is not activating. Also the support ticket on your site is not letting my raise a request ticket. Not sure what to do but if you are able to assist perfect.

    longnguyen3209@gmail.com

    long nguyen

    Plugin Author Codebangers

    (@codebangers)

    2 weeks ago

    Support has been fixed on the site. Jira tickets weren’t going to correct location. Let me know if you need anything.

Viewing 3 replies - 1 through 3 (of 3 total)
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