Deleted orders still show up in database?

  • Resolved captainhavok

    (@captainhavok)


    6 years, 11 months ago

    Hi! First thank you for a beautiful plugin!

    I just have a quick question, i deleted some “test” orders on my install and i noticed that under the “orders” tab, it says “All (28)” but it only lists my 22 completed orders.

    Had a look in the database and the deleted orders where still there. Is this normal? and can i do something so that it reads correctly again?

    Thank you!
    Best regards,
    Martin

Viewing 4 replies - 1 through 4 (of 4 total)
  • con

    (@conschneider)

    Engineer

    6 years, 11 months ago

    Hi Martin,

    Deleting the order from the trash should also remove it completely from the wp_posts table.
    The posts you see in the database, what is their post_status?

    Kind regards,

    Thread Starter captainhavok

    (@captainhavok)

    6 years, 11 months ago

    Thanks for the swift reply!

    It’s listed as bm-incomplete. Which i think is a payment gateway that says that payment is not complete. I do believe all orders had the post status “paused” prior to beeing deleted.

    Regards,

    Thread Starter captainhavok

    (@captainhavok)

    6 years, 11 months ago

    However, i just remembered that for this particular order i was not using this payment gateway, so i might be wrong.

    Update: found an additional status saying wc-bm-incomplete
    Update #2 (sorry about this..): found them all:
    bm-incomplete
    wc-bm-incomplete
    payson-incomplete
    Regards,
    Martin

    • This reply was modified 6 years, 11 months ago by captainhavok.
    • This reply was modified 6 years, 11 months ago by captainhavok.
    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    6 years, 10 months ago

    Hi @captainhavok,

    I’m glad to hear that you’ve got this all sorted.

    I’ll go ahead and mark this thread as resolved now.

Viewing 4 replies - 1 through 4 (of 4 total)

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