Support » Plugin: WP GDPR » Delete Request

  • Hello, when I click on “Send Delete Request” I do not receive any cancellation request in the “backend” of my site. The request goes to data requests instead of Delete Request.

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  • Template Bridge, there’s no comment or user’s articles, only e-mail user registration
    Even if I block most of plugins the problem remains
    Thank you for support!

    Plugin Author Kim Vanrijckel

    (@vanrijckel)

    Hi Savinus,

    Thanks for contacting us!

    Okay, let me explain the process. 🙂

    When a users ask for there data, this comes in the “data requests” in the backend.
    If the user marks the checkbox and than clicks on “send remove request”.
    He will appear in the “Delete requests” in the backend.

    Are you using some other add-on to helps you handle WordPress comments?

    Kind regards,

    Kim

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