• Resolved Aronu

    (@aronu)


    Is it possible to completely delete all data and settings I have made in the plugin? I noticed that simply deactivating and deleting the plugin doesn’t delete the data.

    I am trying to debug an issue on my site.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Bowo

    (@qriouslad)

    @aronu I have not implemented that functionality / settings yet. Meanwhile, you can use SQL Buddy plugin and look up for admin_site_enhancements option in wp_options and delete it manually.

    Is the issue you’re debugging related to ASE? if so, what is it?

    Thread Starter Aronu

    (@aronu)

    Hi, for some reason, if I make changes to any of the settings in the ASE plugin, after clicking save, the page redirects me to my website’s homepage.

    If I go back to the ASE plugin settings page, to check, I will find that the setting I just made didn’t register/save.

    Basically, I can’t save any new changes to the ASE plugin settings.

    I am not sure when this problem started but it wasn’t there when I first installed the plugin.

    I have tried deactivating all the other plugins on my site leaving only the ASE plugin, but I still get the same issue

    This is why I am looking for a way to hard reset the plugin.

    Your instruction to reset the plugin didn’t work. I didn’t find admin_site_enhancements option in wp_options database table.

    I would be glad if you could assist me.

    Thank you.

    Plugin Author Bowo

    (@qriouslad)

    @aronu looks like an issue caused by some sort of plugin conflict. Can you provide a list of all the plugins you have beside ASE? You can use https://wordpress.org/plugins/simple-system-status/ and then send the TXT file to qriouslad [at] gmail.

    Otherwise, you can also try again with SQL Buddy following these screenshots. Should work nicely to reset if you delete all three ASE-related options:

    Thread Starter Aronu

    (@aronu)

    I was able to reset the plugin following your screenshots. It now works well. I can save my settings.

    Thanks a lot.

    • This reply was modified 1 year, 11 months ago by Aronu.
    Thread Starter Aronu

    (@aronu)

    I don’t know if I should start a new thread for this, but I noticed another challenge.

    In the custom code section, If I add a code (Either CSS or head, body, footer code) and save, it redirects to my website’s 404 page.

    This only happens for custom code. Other sections work normally.

    I have forwarded you a list of all the plugins on my website (from this email ezugov2008 [at] yahoo.com

    • This reply was modified 1 year, 11 months ago by Aronu.
    Plugin Author Bowo

    (@qriouslad)

    @aronu glad to hear you were able to reset the settings. As for the custom code, can you also copy here (or send via email) the CSS / script you are adding to each of the custom code module? I haven’t tested those module with a wide variety of CSS and scripts yet, so, there could be a bug there with certain type of code….

    Thread Starter Aronu

    (@aronu)

    Resolved!

    I noticed that the problem also occurred when I use other code snippets plugin on my site. This made me realize that the problem is not with the ASE plugin but with my site’s configuration.

    So, I contacted my hosting company and they were able to fix it. According to them, ModSecurity was turned ON for my domain which prevented me from injecting code into my site, so they disabled it.

    Plugin Author Bowo

    (@qriouslad)

    @aronu glad to hear that!

    By the way, please consider leaving a quick, 5-star review if you think ASE deserves it: https://wordpress.org/plugins/admin-site-enhancements/#reviews Thanks!

    Plugin Author Bowo

    (@qriouslad)

    @aronu I’m revisiting ASE’s old(er) support threads to appreciate the feedback you’ve given in improving ASE with a sneak peak of, and discount code you can get for the soon-to-be-released Pro version of ASE.

    If you’re interested, please contact me at https://bowo.io so I can send you the link to the website and the discount code.

Viewing 9 replies - 1 through 9 (of 9 total)
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