Delete database entries?

  • Resolved vi54

    (@vi54)


    7 years, 3 months ago

    I was testing the plugin, and deleted it as I wasn’t ready for building emails etc.

    However I get the complaint now dat a customer keeps on getting the “you left something in your cart” emails.

    It seems uninstalling the plugin does not delete the entries
    Where in the database can i find these entries so I can delete them?

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Contributor chetnapatel

    (@chetnapatel)

    7 years, 3 months ago

    Hi,

    I am sorry for the delay in response and for the inconvenience which you have faced.

    We are deleting the tables of our plugin from the database if the plugin is deleted from the WordPress plugin’s page. Also, if you deactivate the plugin then it will not send emails to customers.

    In your case, if the tables didn’t delete from the database then I will have to check in the code of the plugin. Can you our plugin has been installed on Multisite or single site?

    However, I have listed below name of the plugin’s tables:

    wp_ac_abandoned_cart_history_lite
    wp_ac_email_templates_lite
    wp_ac_guest_abandoned_cart_history_lite
    wp_ac_sent_history_lite

    Let me know if you need any further help.

    Regards,
    Chetna Bhutka

Viewing 1 replies (of 1 total)

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