Delete Catalog

Resolved jvafashion
(@jvafashion)

3 years ago

Good Day, I have the latest FB/for woo plugin, and after the initial sync, all products showed as Out of stock. over 31k in products. I would like to remove all the products and start from scratch. I have to go in and add the amount in stock manually, Thanks in advance again I just want to remove the entire catalog (All Products)

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Igor H
(@ihereira)

3 years ago

Hi,

Sorry to hear about this issue.

I understand you would like to start from scratch and delete/reset all of your products.

I recommend following the steps according to this documentation (It includes scripts or custom code solutions, you can add the custom code in your functions.php file, or you can add the code using a plugin like the Code Snippets), https://woocommerce.com/document/facebook-for-woocommerce-delete-or-reset-all-facebook-products/

You can edit the stock in bulk, using the options available under WooCommerce > products > all products, once the products are reset, here there is a guide.

I hope this helps.

Gabby
(@elcheapoflags)

3 years ago

I know for sure that the issue is because you turned on the feature to checkout on Facebook. If you change it back to checkout on your website, they will appear instock again. It is a bug that I too have been unable to resolve. Try that – it is a very quick fix. Go to Commerce Manager>Settings and change “Localized checkout methods” using the settings gear on the right (“Manage Settings”) to checkout on another website.

Before: https://snipboard.io/UjoKbG.jpg

After: https://snipboard.io/5TPsUa.jpg

Thread Starter jvafashion
(@jvafashion)

3 years ago

Thank you, folks, for the info, I learned something new (hahahaha) every day, right? Ok, so I followed Igor H (woo-hc) info. Using Code Snippets then saved and activated. copied from “function sv_wc_facebook_delete_all_products() { to add_action( ‘init’, ‘sv_wc_facebook_delete_all_products’ ); saved and activated nothing happened (so I know it’s me) then followed

Gabby‘s info and i get this “

”Sorry, something went wrong. Please try again.”

Day two of TRYING AGAIN” lol

have deleted 100 out of 31,700 to go
Igor H
(@ihereira)

3 years ago
Hello,

If you’d like to try and delete the catalog, you can follow the steps that are in the documentation below:
- Delete Facebook Catalog
Next you can set up the extension afresh following the setup guide and create a new catalog.

Make sure “Instagram Shopping” isn’t selected during the extension setup and that the selected checkout method is “Checkout on your website“.

This is optional, once the setup is completed, you can add your Instagram account to your business manager account to share your Facebook catalog with Instagram.

Hope this helps 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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