• Resolved Smittles

    (@smittles)


    We’ve just installed and have an example.com/events/ URL, but that page doesn’t load. PHP logs indicate:
    [28-Jan-2016 19:42:04 UTC] PHP Warning: include(): Failed opening '/path/to/exampledotcom/wp-content/themes/themename/templates//path/to/exampledotcom/wp-content/plugins/the-events-calendar/src/views/default-template.php' for inclusion (include_path='.:/bin/php/php5.6.10/lib/php') in /path/to/exampledotcom/wp-includes/template-loader.php on line 89

    The template-loader.php supplies one set of paths in a variable… does The Event Calendar double that up? Note the double slashes “//” between /templates/ and the second /path/to…

    Where can we set The Events Calendar path so that it uses the default template-loader setting?

    https://wordpress.org/plugins/the-events-calendar/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hey @smittles,

    Really sorry to hear about this error on your site. This is definitely not normal behavior, and we have no known bugs that would cause this at this time.

    You ask:

    The template-loader.php supplies one set of paths in a variable… does The Event Calendar double that up?

    No, The Events Calendar does not alter template-loader.php’s loading of template files.

    It unfortunately sounds like there’s a theme or plugin code conflict on your site. To see if this is the case–or, at the very least, to rule it out–I would recommend going through the complete set of troubleshooting steps here: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/.

    After each step in that process, see if the issue persists.

    Let us know what you find!

    Thanks,
    George

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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