Debug “Customize” Hueman

  • sandrasamolik

    (@sandrasamolik)


    9 years ago

    Hello everybody,

    unfortunatelly I have some issues with the Customize section at Hueman.

    I tried to update my logo and it won’t save the changes und just keep loading.

    Here is the HTML, I hope it will help you to fix the issue.

    <html xmlns=”http://www.w3.org/1999/xhtml” class=”” prefix=”” lang=”en-US” debug=”true”>
    <head>
    <body class=”wp-core-ui wp-customizer js locale-en-us saving”>
    <div class=”wp-full-overlay expanded preview-desktop in-sub-panel section-open”>
    <form id=”customize-controls” class=”wrap wp-full-overlay-sidebar”>
    <div id=”customize-header-actions” class=”wp-full-overlay-header”>
    <div id=”widgets-right” class=”wp-clearfix”>
    <div class=”wp-full-overlay-sidebar-content” tabindex=”-1″>
    <div id=”customize-info” class=”accordion-section customize-info”>
    <div class=”accordion-section-title”>
    <div class=”customize-panel-description”>The Customizer allows you to preview changes to your site before publishing them. You can navigate to different pages on your site within the preview. Edit shortcuts are shown for some editable elements.</div>
    </div>
    <div id=”customize-theme-controls”>
    </div>
    </div>
    <div id=”customize-footer-actions” class=”wp-full-overlay-footer”>
    </form>
    <div id=”customize-preview” class=”wp-full-overlay-main”>
    <script type=”text/html” id=”tmpl-customize-panel-default-content”>
    <script type=”text/html” id=”tmpl-customize-panel-default”>
    <script type=”text/html” id=”tmpl-customize-panel-hu_panel”>
    <script type=”text/html” id=”tmpl-customize-panel-nav_menus-content”>
    <script type=”text/html” id=”tmpl-customize-panel-nav_menus”>
    <script type=”text/html” id=”tmpl-customize-section-default”>
    <script type=”text/html” id=”tmpl-customize-section-sidebar”>
    <script type=”text/html” id=”tmpl-customize-control-color-content”>
    <script type=”text/html” id=”tmpl-customize-control-media-content”>
    <script type=”text/html” id=”tmpl-customize-control-upload-content”>
    <script type=”text/html” id=”tmpl-customize-control-image-content”>
    <script type=”text/html” id=”tmpl-customize-control-background-content”>
    <script type=”text/html” id=”tmpl-customize-control-background_position-content”>
    <script type=”text/html” id=”tmpl-customize-control-cropped_image-content”>
    <script type=”text/html” id=”tmpl-customize-control-site_icon-content”>
    <script type=”text/html” id=”tmpl-customize-control-theme-content”>
    <script type=”text/html” id=”tmpl-customize-control-czr_cropped_image-content”>
    <script type=”text/html” id=”tmpl-customize-control-nav_menu-content”>
    <script type=”text/html” id=”tmpl-customize-control-nav_menu_name-content”>
    <script type=”text/html” id=”tmpl-customize-control-nav_menu_auto_add-content”>
    <script type=”text/html” id=”tmpl-customize-control-nav_menu_item-content”>
    <script type=”text/html” id=”tmpl-customize-control-notifications”>
    <script type=”text/html” id=”tmpl-czr-crud-module-part”>
    <script type=”text/html” id=”tmpl-czr-rud-item-alert-part”>
    <script type=”text/html” id=”tmpl-czr-rud-item-part”>
    <script type=”text/html” id=”tmpl-czr-ru-item-part”>
    <script type=”text/html” id=”tmpl-customize-control-czr_module-content”>
    <script type=”text/html” id=”tmpl-czr-single-module-wrapper”>
    <script type=”text/html” id=”tmpl-czr-module-sektion-title-part”>
    <script type=”text/html” id=”tmpl-czr-module-bodybg-item-content”>
    <script type=”text/html” id=”tmpl-czr-module-social-pre-add-view-content”>
    <script type=”text/html” id=”tmpl-czr-module-social-mod-opt”>
    <script type=”text/html” id=”tmpl-czr-module-social-item-content”>
    <script type=”text/html” id=”tmpl-czr-module-widgets-pre-add-view-content”>
    <script type=”text/html” id=”tmpl-czr-module-widgets-ru-item-part”>
    <script type=”text/html” id=”tmpl-czr-module-widgets-item-input-list-reduced”>
    <script type=”text/html” id=”tmpl-czr-module-widgets-item-input-list”>
    <script type=”text/html” id=”tmpl-czr-input-img-uploader-view-content”>
    <script id=”rate-tpl” type=”text/template”>
    <script id=”rate-theme” type=”text/javascript”>
    <script type=”text/html” id=”tmpl-czr-skope”>
    <script type=”text/html” id=”tmpl-czr-skope-pane”>
    <script type=”text/html” id=”tmpl-czr-reset-control”>
    <script type=”text/html” id=”tmpl-czr-top-note”>
    <script type=”text/javascript”>
    <script type=”text/javascript”>
    <script type=”text/javascript” src=”http://arthistoricaldictionary.com/wp-admin/load-scripts.php?c=0&load%5B%5D=underscore,customize-base,wp-a11y,wp-util,customize-controls,backbone,wp-backbone,customize-widgets,accordion,customize-nav-menu&load%5B%5D=s,imgareaselect,customize-models,shortcode,media-models,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,custom&load%5B%5D=ize-views,media-audiovideo,mce-view,image-edit&ver=4.7.4″/>
    <script type=”text/javascript” src=”http://arthistoricaldictionary.com/wp-content/themes/hueman/assets/czr/js/czr-control-base.min.js?ver=3.3.9″/>
    <div id=”widgets-left”>
    <script type=”text/html” id=”tmpl-available-menu-item”>
    <script type=”text/html” id=”tmpl-menu-item-reorder-nav”>
    <div id=”available-menu-items” class=”accordion-container”>
    <script id=”control-dependencies” type=”text/javascript”>
    <script id=”control-various-dom-ready” type=”text/javascript”>
    <script type=”text/html” id=”tmpl-customize-themes-details-view”>
    <script type=”text/html” id=”tmpl-media-frame”>
    <script type=”text/html” id=”tmpl-media-modal”>
    <script type=”text/html” id=”tmpl-uploader-window”>
    <script type=”text/html” id=”tmpl-uploader-editor”>
    <script type=”text/html” id=”tmpl-uploader-inline”>
    <script type=”text/html” id=”tmpl-media-library-view-switcher”>
    <script type=”text/html” id=”tmpl-uploader-status”>
    <script type=”text/html” id=”tmpl-uploader-status-error”>
    <script type=”text/html” id=”tmpl-edit-attachment-frame”>
    <script type=”text/html” id=”tmpl-attachment-details-two-column”>
    <script type=”text/html” id=”tmpl-attachment”>
    <script type=”text/html” id=”tmpl-attachment-details”>
    <script type=”text/html” id=”tmpl-media-selection”>
    <script type=”text/html” id=”tmpl-attachment-display-settings”>
    <script type=”text/html” id=”tmpl-gallery-settings”>
    <script type=”text/html” id=”tmpl-playlist-settings”>
    <script type=”text/html” id=”tmpl-embed-link-settings”>
    <script type=”text/html” id=”tmpl-embed-image-settings”>
    <script type=”text/html” id=”tmpl-image-details”>
    <script type=”text/html” id=”tmpl-image-editor”>
    <script type=”text/html” id=”tmpl-audio-details”>
    <script type=”text/html” id=”tmpl-video-details”>
    <script type=”text/html” id=”tmpl-editor-gallery”>
    <script type=”text/html” id=”tmpl-crop-content”>
    <script type=”text/html” id=”tmpl-site-icon-preview”>
    <script type=”text/javascript”>
    <script type=”text/javascript”>
    </div>
    <div id=”wp-a11y-speak-polite” aria-live=”polite” aria-relevant=”additions text” aria-atomic=”true” class=”screen-reader-text wp-a11y-speak-region”/>
    <div id=”wp-a11y-speak-assertive” aria-live=”assertive” aria-relevant=”additions text” aria-atomic=”true” class=”screen-reader-text wp-a11y-speak-region”/>
    <div tabindex=”0″ id=”__wp-uploader-id-2″ class=”supports-drag-drop” style=”position: relative; display: none;”>
    </body>
    <script src=”chrome-extension://bmagokdooijbeehmkpknfglimnifench/googleChrome.js”/>
    </html>

    Thanks

Viewing 1 replies (of 1 total)
  • Denzel Chia

    (@denzel_chia)

    9 years ago

    Hi,

    I am not able to replicate your issue.
    There is no problem in changing logo.

    Please use the following troubleshooting steps.

    Check your software version.

    1 ) Check if you are using latest Hueman and Hueman Addons plugin, Update them if you are not using latest version.

    Next step is to check for plugin conflict.

    1) If you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.

    2) Proceed to disable one plugin at a time, clear browser history and re-visit your customizer. Check if it’s working properly.

    Do this until you find the plugin that’s causing this issue, please replace with an alternative plugin.

    Thank you

Viewing 1 replies (of 1 total)

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