• Resolved wslover317

    (@wslover317)


    For some reason, any custom source Avatars are not showing the image, instead showing src=”data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7″

    The page I need help with: [log in to see the link]

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  • Plugin Author Deb Nath Utpol

    (@devutpol)

    Hello @wslover317

    Thank you for reaching out.

    This issue is usually caused by a lazy-loading feature from another plugin or the active theme. In many cases, caching or image optimization plugins replace the original image source with a small transparent placeholder (data:image/…) for lazy loading, but the actual image may not be loaded back correctly.

    To resolve this, please try the following:

    Check your theme settings and see if it includes a Lazy Load option. If so, try disabling it or excluding the .wpsr-reviewer-avatar images from lazy loading.

    If you are using a caching or optimization plugin (such as image optimization or performance plugins), please check its Lazy Load settings and either disable lazy loading for avatars or exclude the reviewer avatar images from it.

    After making these changes, please clear your site cache and check again.

    If the issue persists, feel free to let us know which theme and optimization plugins you are using, and we’ll be happy to assist further.

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