Dashboard "Customize" preview is blank

  • todayinbaseball

    (@todayinbaseball)


    11 years, 4 months ago

    When I go to “customize your site” from the dashboard or “customize” from Appearance the right side of the screen is blank. A little background; I’m switching my site (todayinbaseball.com) from Drupal to WordPress because Drupal is too complicated. I’m keeping the same host – register.com (now called web.com). I wanted the Drupal version to be visible to the public while I built the new WordPress site. Somehow todayinbaseball.com defaulted to the WordPress version before I was ready for it to. Register.com showed me how to have the site default back to the Drupal version for the Internet public. It seems like ever since then WordPress’ customize preview is blank. When I access “customize” from Appearance the URL window reads “Customize loading…” but it never loads. Appreciate any help.
    Wordpress “customize your site: http://todayinbaseball.com/wp-admin/customize.php

Viewing 2 replies - 1 through 2 (of 2 total)
  • Dan Russell

    (@danrussell)

    11 years, 4 months ago

    Hi :),

    Have you installed wordpress in the root folder? Or just can say have you just overwritten the Drupal files with WordPress? That is why the Drupal website is not visible.

    If you have taken backup of website files and folders, then restore them back or contact your host to restore the recent backup before you install the wordpress.

    Once the backup is restored, install the wordpress in a sub-folder like todayinbaseball.com/wp , and then customise your website there.

    Thread Starter todayinbaseball

    (@todayinbaseball)

    11 years, 4 months ago

    Thanks, Dan. I am a novice on the technical stuff. I just want to see what I’m building in WordPress. I have an account. I’ve created a site logo, chosen fonts, colors, background image, a theme, installed plugins. I just don’t see the what the site looks like.

    Does my hosting provider (register.com) even have to be involved at this stage? I don’t want them to do anything different yet. Can’t I build the WordPress site offline and when its ready tell register.com, “Okay, I’m ready to have you switch http://www.todayinbaseball.com from the Drupal platform to WordPress? Thanks, Bill

Viewing 2 replies - 1 through 2 (of 2 total)

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