Dashboard becomes blank after activating

  • Resolved kmoorthyd

    (@kmoorthyd)


    8 years, 3 months ago

    I’m using the latest WordPress version and the theme schema from mythemeshop. When I tried to install the amazon link builder plugin it got installed, but soon after I click activate, the page becomes blank after loading a bit.

    I deleted the folder from Cpanel file manager and I could access the dashboard, I tried again and the same issue persists. Hope to get help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    8 years, 2 months ago

    Dear @kmoorthyd,

    Please share following details in order to help us to debug the issue:

    1. Browser version
    2. PHP version (You can use plugins like display PHP version that display PHP version on the dashboard)
    3. PHP error logs
    4. Plugin version

    Plugin Author Amazon Associates Link Builder

    (@amazonlinkbuilder)

    8 years ago

    Dear @kmoorthyd,

    Since we didn’t get any response from you, we hope that your problem is resolved. Please feel free to reopen the thread with details asked in the last comment in case of the issue still persists.

Viewing 2 replies - 1 through 2 (of 2 total)

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