• Resolved useremil

    (@useremil)


    Hello,

    WordPress version: 6.4.3
    Wp-optimize version: 3.3.1 

    After I ran the minify function, the customize page in WP (within a theme (astra)) has cluttered text, which makes it unable to use or even see the setting that is suppose to be visible an accessable.

    How can I come about this problem? Do I have to delete some minified files manually? I’ve tried to purge and deactive the minify setting, but it doesn’t seem to help.

    Here is a screenshot of one of the page settings within Customize:

    https://imgur.com/a/wpSYfBV

    This is not limited to only this page, but is an example of some of the settings that has become cluttered into the same line of text. Even some boxes is not opening correctly (as you can view within the red circles). The yellow marker shows some of the settings is out of line to the corresponding setting to be adjusted.

    • This topic was modified 2 years ago by useremil.
    • This topic was modified 2 years ago by useremil. Reason: Added link to imgur
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter useremil

    (@useremil)

    After some googling and help with chatgpt, I found out that some of the lines where rendered “invisible” for the sortable objects. I don’t know if it is related to WP-optimize or not.

    I had WP-optimize before I purchased Astra Pro. Will the minified files that was rendered with Astra free version not update if the Astra Pro Version was installed?

    Here is the CSS that was related to my problem:

    <li id="customize-control-astra-settings-single-product-structure" class="ast-section-spacing customize-control customize-control-ast-sortable"><label class="ast-sortable"></label><div class="sortable ui-sortable"><div class="ast-sortable-item ui-sortable-handle" data-clone_tracker="" data-value="title" data-index="title" data-title="Tittel">Tittel<i class="dashicons dashicons-visibility visibility"></i></div><div class="ast-sortable-item ui-sortable-handle" data-clone_tracker="" data-value="category" data-index="category" data-title="Kategori">Kategori<i class="dashicons dashicons-visibility visibility"></i></div><div class="ast-sortable-item ui-sortable-handle" data-clone_tracker="" data-value="ratings" data-index="ratings" data-title="Vurderinger">Vurderinger<i class="dashicons dashicons-visibility visibility"></i></div><div class="ast-sortable-item ui-sortable-handle" data-clone_tracker="" data-value="price" data-index="price" data-title="Pris">Pris<i class="dashicons dashicons-visibility visibility"></i></div><div class="ast-sortable-item ui-sortable-handle" data-clone_tracker="" data-value="short_desc" data-index="short_desc" data-title="Kort beskrivelse">Kort beskrivelse<i class="dashicons dashicons-visibility visibility"></i></div><div class="ast-sortable-item ui-sortable-handle" data-value="add_cart" data-index="add_cart" data-title="Legg i handlekurv">Legg i handlekurv<i class="dashicons dashicons-visibility visibility"></i><i class="dashicons dashicons-arrow-down-alt2 ast-option ast-accordion"></i><div class="ast-sortable-subcontrols" data-index="add_cart"></div></div><div class="ast-sortable-item invisible ui-sortable-handle" data-clone_tracker="" data-index="meta" data-value="meta" data-title="Meta">Meta<i class="dashicons dashicons-visibility visibility"></i></div><div class="ast-sortable-item invisible ui-sortable-handle" data-index="summary-extras" data-value="summary-extras" data-title="Extras">Extras<i class="dashicons dashicons-visibility visibility"></i><i class="dashicons dashicons-arrow-down-alt2 ast-option ast-accordion"></i><div class="ast-sortable-subcontrols" data-index="summary-extras"></div></div><div class="ast-sortable-item invisible ui-sortable-handle" data-index="single-product-payments" data-value="single-product-payments" data-title="Betalinger">Betalinger<i class="dashicons dashicons-visibility visibility"></i><i class="dashicons dashicons-arrow-down-alt2 ast-option ast-accordion"></i><div class="ast-sortable-subcontrols" data-index="single-product-payments"></div></div></div></li>
    Plugin Support vupdraft

    (@vupdraft)

    Under Minify >> settings> can you check the option next to “Disable Minify for logged-in users”

    Thread Starter useremil

    (@useremil)

    Thank you for fast response.

    I tried the suggestion to check the “disable minifi for logged-in users”. It was unchecked before I checked it. I purged the cache (it may have done it as a default), opened up a new incognito window to my login area and went to the “Customize” page. The problem still exists.

    Even when disabling the minify completly, there is no change within the “Customize” page, it keeps looking like what the picture shows.

    I’ve made a loom video for a better understanding: loom.com/share/713f8fd16c454c48a06b2b9498bd8e0b

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    If the issue does not appear when minify is enabled, then it is not the minify that is causing the issue. I tried to replicate the error on my site with the astra theme, I turned on minification and merging and did not get any issues: https://snipboard.io/z7C1GN.jpg.

    Can you try deactivating your other plugins and seeing if the issue persists, if it does not, can you reactivate them one by one until you find the offending one?

    Thread Starter useremil

    (@useremil)

    Hello,

    Thanks for responding.

    You were right, it wasn’t related to the minification. I was worried I had to do some heavy lifting regarding to find the issue by doing plugins 1 by 1. I really didn’t want to try that and make the site offline (even though staging was introduced, I have no experience by doing this and was worried it copied the same error and me not find the issue stilll).

    • I did a Jetpack regeneration of critical CSS (manually, I don’t have premium to make it automatic)
    • Wp-Optimize:
      • Optimized the database (170 to be optimized)
      • Delete expired transient (17 expired out of 151 total)

    Now, the settings are visible and accessable to be customized.

Viewing 5 replies - 1 through 5 (of 5 total)

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