Support » Plugin: EZ Emails » customize notification emails

  • Hello, I posted 2x since there were different topics.

    I am wanting to use the customize registration emails I put the information in there but for some reason it still sends the regular email, it doesn’t seem to be picking up the customization. Any suggestions on what to do to get it to work?

    Thanks again

    Susan

    https://wordpress.org/plugins/ez-emails/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author luigipulcini

    (@luigipulcini)

    Have you already tried to check the option “Force use of template for all mails” in the Settings pane?
    Please also read carefully the note under that option and let me know.

    Hello, yes I have

    Replace WP notification emails: Checked
    And
    The templates used by WordPress can be designed in the ADMIN pane.
    Force use of template for all mails: Checked

    Yes I read the note and I have something that I thought may have conflicted so I deactivated it but still had the same issue.

    Thanks again
    Susan

    Plugin Author luigipulcini

    (@luigipulcini)

    Hi Susan,
    sorry for my late reply.

    Did you manage to solve your issue? Since you posted a new message about WordFence and the plain text message wrapped in one single paragraph (this problem has just been solved in version 2.2.11), I was wondering if you managed to solve your issue with custom notification messages.

    I would appreciate if you could let me know.

    Best,
    Luigi.

    Hello
    No problem,
    No, it still is not sending the custom message for the new registrations. Not sure why. Like it mentioned I thought something was blocking it so I deactivated it and its still doing the same thing just sends user name and password, not the custom message

    Thanks
    Susan

Viewing 4 replies - 1 through 4 (of 4 total)
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