“Customize Display Settings” link not working

  • Resolved ak501

    (@ak501)


    1 year, 1 month ago

    Attempts to change the display settings after selecting a gallery before inserting into page aren’t working. Clicking “Customize Display Settings” and “Sort and Exclude Images” doesn’t do anything suddenly.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Barsha Paudel

    (@barsha05)

    1 year, 1 month ago

    Hi @ak501,

    Thank you for reaching us,

    Checking on our end, both the option are working fine and clickable. If the issue still persists on your end, please deactivate all other third-party plugin except NextGEN Gallery and check if it resolves the issue or not!

    You can then activate the plugin one by one to check the defect one causing the issue.

    I hope this helps! Could you please let me know if you have any questions?

    Thanks!

    Carlos Carmona

    (@cecarmona)

    1 year ago

    Hi @ak501 ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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