Customer emails stop when plugin is active

  • Christian Noll

    (@cmnoll)


    4 weeks, 1 day ago

    I installed the plugin and it autocompletes the orders perfectly. The only issue is that the confirmation emails stop being sent. I deactivated it and email sending is back to normal. I noticed that this happened before and was recorded as resolved.

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  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    6 days, 3 hours ago

    @cmnoll <span style=”font-size: inherit; white-space: normal; font-family: Inter, sans-serif;”> </span><span style=”font-size: inherit; white-space: normal; font-family: Inter, sans-serif;”>Hi mate,</span>

    Please submit a support ticket through our portal at https://urbiport.freshdesk.com/support/home so our technical team can review this directly and assist you further.

    Best regards.

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