Customer Cancelled Order missing

  • Resolved avaccus

    (@avaccus)


    1 day, 9 hours ago

    Why is there no way in Customizer to edit content text of Cancelled Order email send to customer?
    There is option for editing admin mail, but not that for customer.

Viewing 1 replies (of 1 total)
  • Plugin Support Eze

    (@chieze)

    16 hours, 46 minutes ago

    Hi @avaccus,

    Happy to help.

    Previously, in WooCommerce, the customizable cancellation email was only sent to admins, but WooCommerce recently released a new email template for order cancellation notification sent directly to customers in WooCommerce 10.0.

    Currently, Kadence WooCommerce Email Designer doesn’t have a built-in Customer Cancelled Order email type, but I have added this as a feature request.

    I don’t have an ETA on when this feature will be released, but I have logged it with the team.

    Thank you.

Viewing 1 replies (of 1 total)

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