Custom Fields cannot be selected when user is logged in

  • leowys

    (@leowys)


    11 years ago

    Hello! I’ve noticed today if a user is logged in and go to checkout process can’t select / interact with added custom fields, the whole section shows as a great link (hand on mouse over) and nothing can be selected, filled, edited. If i log out and then go to checkout again all the custom fields are fully functional!
    It’s only happend to me?
    Some help with this will be great.
    Thanks!

    https://wordpress.org/plugins/woocommerce-checkout-manager/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter leowys

    (@leowys)

    11 years ago

    Sory, i’ve forgot to mention i’m talking about the “front-end” area.

    Thread Starter leowys

    (@leowys)

    11 years ago

    Hello! Please! anybody can help me with this? Thanks!

    emark

    (@emark)

    11 years ago

    Perhaps it is your theme.

    You are using which version?
    Can you provide a link to the checkout?

    Thread Starter leowys

    (@leowys)

    11 years ago

    Hi! Thanks for your answer.The theme i’m using is “The retailer” from themeforest. The live link of the site is http://virtual.steinhardtsa.com.ar but right know i’m not using any custom field because of this problem. The plugin is installed and activated and only using for a custom text inside the “Order notes” text field. If you need any custom field active to chekc it ou please let me know and i will activate it.
    Regards, Leo.

    petes42

    (@petes42)

    10 years, 7 months ago

    Same issue. Once a returning customer comes back, they are unable to access the custom fields in the checkout process. Has anyone found a solution to this problem or is this plugin abandoned?

    Thread Starter leowys

    (@leowys)

    10 years, 7 months ago

    Hello petes42, after 5 months no solution to this, not using the plugin is te only solution.

    petes42

    (@petes42)

    10 years, 7 months ago

    @leowys Have you come across any better plugins you’d recommend that would accomplish this?

    Gabriel Reguly

    (@gabriel-reguly)

    10 years, 7 months ago

    Hi petes42,

    There is this one at $199 http://pluginterritory.com/shop/woocommerce-checkout-customizer/

    Cheers,
    Gabriel

Viewing 8 replies - 1 through 8 (of 8 total)

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