• Resolved Philip Greenwood

    (@bigtrousers)


    I am getting this tag alert
    Your item’s currency doesn’t match the usual currency for the location where your products are sold or shipped

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @bigtrousers

    Hope you are doing well!

    Whats your location and currency your site? Where is showing the error/warning?

    Can you show us a screenshot?

    Best,
    Christian

    Thread Starter Philip Greenwood

    (@bigtrousers)

    We are in Australia and our currency is set to AUD.
    We do offer multi currency option by selection.
    The message is on the page that lists as Catalog

    1 inch Gal 25mm to Half Inch 15mm Reducing Hex Nipple Fitting M&M Your item’s currency doesn’t match the usual currency for the location where your products are sold or shipped

    Plugin Support Christian

    (@christian1983)

    Hey @bigtrousers

    Can you paste the link of your feed? so we can review it.

    Best,
    Christian

    Thread Starter Philip Greenwood

    (@bigtrousers)

    Thread Starter Philip Greenwood

    (@bigtrousers)

    We also use this bit of code to show currency symbol

    function patricks_currency_symbol( $currency_symbol, $currency ) {
    
        switch( $currency ) {
            case 'USD':
                $currency_symbol = 'USD $';
                break;
            case 'NZD':
                $currency_symbol = 'NZD $';
                break;
            case 'AUD':
                $currency_symbol = 'AUD $';
                break;
            case 'CAD':
                $currency_symbol = 'CAD $';
                break;
            case 'EUR':
                $currency_symbol = 'EUR €';
                break;   
            case 'GBP':
                $currency_symbol = 'GBP £';
                break;           
        }
    
        return $currency_symbol;
    
    }
    add_filter('woocommerce_currency_symbol', 'patricks_currency_symbol', 30, 2);
    Plugin Support Christian

    (@christian1983)

    Hey @bigtrousers

    The currency on your feed is AUD so seems to be ok.

    I think that should be related to the Multicurrency switcher. When users for example use EUR, the tracking conversion of the plugin send the product with EUR. But the product ID on your feed is in AUD.

    Please contact Pinterest Business support and let them know the problem.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Chrsitian

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Currency’ is closed to new replies.