cURL timeout error

  • Resolved tim15465233

    (@tim15465233)


    8 years, 10 months ago

    When installing Wordfence on a clean install of WordPress, I’m getting the following error retrieving an API key:
    There was an error connecting to the the Wordfence scanning servers: cURL error 28: Connection timed out after 10000 milliseconds

    Checking WordFence > Tools > Diagnostics I see:
    wp_remote_post() test to noc1.wordfence.com failed! Response was: cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received for http
    and
    wp_remote_post() test to noc1.wordfence.com failed! Response was: cURL error 28: Connection timed out after 10001 milliseconds for https

    This is on a new host who recently upgraded their WHM/cPanel versions. I’ve contacted support who say they’re more than happy to tinker with settings, but need to know exactly which settings to alter. Should it matter, I’m running PHP 7.0.20 – I have tried with 5.6.x with the exact same results.

    Might anyone here, or the devs, have any suggestions? At this time “find a new host” isn’t an option, and I would feel much more comfortable having WordFence installed rather than not.

    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • wfyann

    (@wfyann)

    8 years, 10 months ago

    Hi @tim15465233,

    Could you please check with your hosting provider if they have this type of restrictions in place?

    Also, please make sure the traffic to Wordfence servers hasn’t been blocked.

    wfchloe

    (@wfchloe)

    8 years, 10 months ago

    Hello!

    I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Chloe

Viewing 2 replies - 1 through 2 (of 2 total)

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