Please install the health check plugin and report back its findings: https://wordpress.org/plugins/health-check/
You’ll have to install it manually; download the file, then go to plugins->add new and click the button to upload a plugin.
Please reply with the information from the debug tab.
Thread Starter
b.chee
(@bchee)
Thanks for the tip, here is the debug information:
### WordPress ###
Version: 4.9.8
Language: en_US
Permalink structure: /%year%/%monthnum%/%day%/%postname%/
Is this site using HTTPS?: Yes
Can anyone register on this site?: No
Default comment status: open
Is this a multisite?: No
User Count: 2
Communication with WordPress.org: Unable to reach WordPress.org at 198.143.164.252: cURL error 28: connect() timed out!
Create loopback requests: The loopback request to your site failed, this may prevent WP_Cron from working, along with theme and plugin editors.<br>Error encountered: (0) cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received
### Installation size ###
Uploads Directory: 80.96 MB
Themes Directory: 37.35 MB
Plugins Directory: 113.57 MB
Database size: 27.42 MB
Whole WordPress Directory: 296.10 MB
Total installation size: 323.53 MB
### Drop-ins ###
advanced-cache.php: Advanced caching plugin.
db.php: Custom database class.
### Active Theme ###
Name: Bridge
Version: 11.0
Author: Qode Interactive
Author website: http://www.qodethemes.com/
Parent theme: Not a child theme
Supported theme features: widgets, qode_sidebar, woocommerce, post-thumbnails, menus, post-formats, automatic-feed-links
### Other themes (2) ###
Bridge Child (bridge-child): Version 1.0.0 by Qode Interactive
Twenty Seventeen (twentyseventeen): Version 1.7 by the WordPress team
### Must Use Plugins (1) ###
Health Check Troubleshooting Mode: Version 1.5.0
### Active Plugins (25) ###
123 Image Resize: Version 0.11 by Ingo Henze
All In One SEO Pack: Version 2.9.1 by Michael Torbert
Autoptimize: Version 2.4.1 by Frank Goossens (futtta)
Bot Block: Version 2.6 by Sean & Ricky Dawn
Contact Form 7: Version 5.0.5 by Takayuki Miyoshi
Cookie Notice: Version 1.2.44 by dFactory
Google Tag Manager for WordPress: Version 1.9 by Thomas Geiger
Health Check & Troubleshooting: Version 1.2.1 by The WordPress.org community
Hummingbird: Version 1.9.2 by WPMU DEV
Insert Headers and Footers: Version 1.4.3 by WPBeginner
LayerSlider WP: Version 6.3.0 by Kreatura Media ( Latest version: 6.7.6 )
My Custom Functions: Version 4.27 by Space X-Chimp
Qode Quick Links: Version 1.0 by Qode Themes
SEO Ultimate: Version 7.6.5.9 by SEO Design Solutions
Share Buttons by AddThis: Version 6.1.8 by The AddThis Team
Slider Revolution: Version 5.4.3.1 by ThemePunch
Smush: Version 2.8.1 by WPMU DEV
SSL Insecure Content Fixer: Version 2.7.0 by WebAware
TablePress: Version 1.9.1 by Tobias Bäthge
TablePress Extension: Responsive Tables: Version 1.5 by Tobias Bäthge
W3 Total Cache: Version 0.9.7 by Frederick Townes
WooCommerce: Version 3.4.5 by Automattic
WooCommerce - All in One SEO Pack: Version 1.3.4 by Visser Labs
WPBakery Visual Composer: Version 5.1.1 by Michael M - WPBakery.com
WP Fastest Cache: Version 0.8.8.6 by Emre Vona
### Inactive Plugins (10) ###
Easy WP SMTP: Version 1.3.7 by wpecommerce, alexanderfoxc
Envato Market: Version 2.0.1 by Envato
Qode Instagram Widget: Version 1.2 by Qode Themes
Qode Twitter Feed: Version 1.1 by Qode Themes
ShortPixel Image Optimizer: Version 4.11.2 by ShortPixel
Timetable Responsive Schedule For WordPress: Version 3.8 by QuanticaLabs
WooCommerce Google Analytics Integration: Version 1.4.4 by WooCommerce
WOO Product Table: Version 1.3 by Saiful Islam
Woo Quick Order Table View: Version 2.2 by Abu Rayhan
Yoast SEO: Version 8.4 by Team Yoast
### Media handling ###
Active editor: WP_Image_Editor_Imagick
Imagick Module Version: 1683
ImageMagick Version: ImageMagick 6.9.3-7 Q16 x86_64 2016-03-18 http://www.imagemagick.org
Imagick Resource Limits:
area: 4 GB
disk: 17179869184
file: 6144
map: 4 GB
memory: 256 MB
thread: 16
GD Version: bundled (2.1.0 compatible)
Ghostscript Version: 9.05
### Server ###
Server architecture: Linux 3.2.0-6-amd64 x86_64
PHP Version: 5.6.30 (Supports 64bit values)
PHP SAPI: apache2handler
PHP max input variables: 1000
PHP time limit: 600
PHP memory limit: 512M
Max input time: -1
Upload max filesize: 50M
PHP post max size: 50M
cURL Version: 7.26.0 OpenSSL/1.0.1t
SUHOSIN installed: No
Is the Imagick library available: Yes
htaccess rules: Custom rules have been added to your htaccess file
### Database ###
Extension: mysqli
Server version: 5.5.57-0+deb7u1
Client version: mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $
Database prefix: gowp_
### WordPress Constants ###
ABSPATH: /home/www/MGF-wordpress/
WP_HOME: Undefined
WP_SITEURL: Undefined
WP_DEBUG: Disabled
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG_DISPLAY: Enabled
WP_DEBUG_LOG: Disabled
SCRIPT_DEBUG: Disabled
WP_CACHE: Enabled
CONCATENATE_SCRIPTS: Undefined
COMPRESS_SCRIPTS: Undefined
COMPRESS_CSS: Undefined
WP_LOCAL_DEV: Undefined
### Filesystem Permissions ###
The main WordPress directory: Writable
The wp-content directory: Writable
The uploads directory: Writable
The plugins directory: Writable
The themes directory: Writable
The Must Use Plugins directory: Writable
The keys see to be
Communication with WordPress.org: Unable to reach WordPress.org at 198.143.164.252: cURL error 28: connect() timed out!
Create loopback requests: The loopback request to your site failed, this may prevent WP_Cron from working, along with theme and plugin editors.<br>Error encountered: (0) cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received
Ask your host why loopback is failing and whether they’re blocking access to wp.org via their firewall.
Also ask if they can update both PHP and Curl — you’re running outdated versions of both.
Thread Starter
b.chee
(@bchee)
I tested the loopback request for individual plugins and all plugins completed the request except for these three:
All In One SEO Pack
WooCommerce – All in One SEO Pack
SEO Ultimate
Do you have an idea why exactly these plugins failed?
After I deactivated those plugins, all loopback requests were completed, but the Communication with WordPress.org still said: Unable to reach WordPress.org at 198.143.164.252: cURL error 28: connect() timed out!
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This reply was modified 7 years, 4 months ago by
b.chee.
This type of error occurred to me because I’m running Apache (from XAMPP) on local windows machine inside an intranet with a proxy policy in place.
Looking through curl forums and manual page while testing \apache\bin\curl.exe, I found that in my case I must specify the proxy for curl to use.
On my wp-config.php, I had to specify my intranet proxy like described in https://wordpress.stackexchange.com/questions/75048/how-to-use-the-http-api-with-a-proxy. Just comment the lines you don’t care and get the host and port from your system connection settings.
Finally, WP’s plugins are updated and communication with wordpress sites is restablished.!
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This reply was modified 7 years, 1 month ago by
josesreis.
