• Resolved mom4i911024

    (@mom4i911024)


    Hi,

    I’m having an issue with CTX Feed auto-update not working.

    Auto-update is enabled (1 hour, also tried 24 hours).

    WP-Cron is working and the events (woo_feed_update_single_feed) are scheduled.

    I can also trigger them manually via WP Crontrol.

    However, the feed does not update – the “last changed” timestamp stays the same and the XML file remains unchanged.

    Also, manual feed regeneration does not always complete successfully. In some cases it seems to take a very long time or it gets stuck and does not finish at all.

    What I’ve checked:

    • Increased max_execution_time (currently 3000)
    • Memory limit is 1GB
    • No fatal errors currently logged

    Shop has ~2100 products (batch size 50)

    Here’s a copy of the log for your reference, hopefully you can help:

    WooCommerce Version: 10.6.2 - You are using the latest version of WooCommerce.

    Product Types: ☞ Einfaches Produkt [simple]

    ☞ Gruppiertes Produkt [grouped]

    ☞ Externes/Affiliate-Produkt [external]

    ☞ Variables Produkt [variable]

    ☞ Produktpaket [bundle]

    Total Products: WP Query: 2101
    WC Product Query: 2101
    Both Query: 2101

    Product Total by Types.

    ☞ Simple Product: 2003

    ☞ Variable Product: 98

    ☞ Product Variations: 255

    Product Per Batch: 50

    Product Query Type: WC_Product_Query

    Default Customer Location: Default Customer Location
    Shop Base Address

    Store Address
    XXXXXX

    :

    Multi Language Site: GTranslate is not compatible for multi-language feed. You can not make feed for each language. Supported multi-language plugins are WPML & Polylang.

    Multi Currency Site: Below Multi Currency Plugins are compatible with Woo Feed Pro.

    ☞ Currency Switcher WooCommerce by Aelia
    ☞ WooCommerce Currency Switcher by Realmag777
    ☞ WooCommerce Multilingual
    ☞ Polylang

    WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.

    WP CRON: Ok

    Upload Directory: Ok - Writable.

    Cache Plugin Installed: WP Rocket plugin is installed on your site. Please make sure that feed file URL or directory is excluded from caching. If not excluded, your feed file may not be updated instantly after feed update. Please read this doc about: How to exclude feed file URL or Directory from caching?

    WordPress Multi Site: No

    : Server Info

    Home Url: http://www.beowein.de

    Site Url: http://www.beowein.de

    Store Id: 27a5112c-c673-4e9d-b044-cbc1127742d6

    Version: 10.6.2

    Log Directory: XXXXX

    Log Directory Writable: Yes

    WP Version: 6.9.4

    WP Multisite: No

    WP Memory Limit: 1 GB

    WP Debug Mode: No

    WP Cron: Yes

    WP Environment Type: production

    Language: de_DE

    External Object Cache:

    Server Info: Apache

    Server Architecture: Linux 6.1.129-xenu-he x86_64

    Php Version: 8.2.30-bookworm.0

    Php Post Max Size: 32 MB

    Php Max Execution Time: 3000

    Php Max Input Vars: 1000 B

    Curl Version: 7.88.1, OpenSSL/3.0.18

    Suhosin Installed: No

    Max Upload Size: 32 MB

    Mysql Version: 8.0.36

    Mysql Version String: 8.0.36-28

    Default Timezone: UTC

    Fsockopen Or Curl Enabled: Yes

    Soapclient Enabled: Yes

    Domdocument Enabled: Yes

    Gzip Enabled: Yes

    Mbstring Enabled: Yes

    Remote Post Successful: Yes

    Remote Post Response: 200

    Remote Get Successful: Yes

    Remote Get Response: 200

    : Installed Theme

    beowein: 3.0 (Latest:0)

    : Installed Plugins

    Advanced Custom Fields PRO (WP Engine): 6.8.0 (Latest:6.8.0.1)

    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro (ProPluginsLab by CodeWooGeek): 7.0.1

    Classic Editor (WordPress-Mitwirkende): 1.6.7

    Complianz | GDPR/CCPA Cookie Consent (Complianz): 7.4.5

    eBay Integration for Woocommerce (CedCommerce): 5.0

    PayPal Express Checkout Payment Gateway for WooCommerce (ThemeHigh): 1.6.0

    FiboFilters (FiboFilters Team): 1.11.0

    Forminator (WPMU DEV): 1.52.2

    GTranslate (Translate AI Multilingual Solutions): 3.0.9

    Theme Functions One-Time Injector (): 1.8.3

    Imagify (Imagify Image Optimizer – Optimize Images & Convert WebP & Avif): 2.2.7

    Loco Translate (Tim Whitlock): 2.8.3

    magnalister for Woocommerce (RedGecko GmbH): 3.2.0

    Mollie-Zahlungen für WooCommerce (Mollie): 8.1.4

    One Stop Shop für WooCommerce (vendidero): 1.8.3

    Redirection (John Godley): 5.7.5

    Regenerate Thumbnails (Alex Mills (Viper007Bond)): 3.1.6

    Rank Math SEO PRO (Rank Math SEO): 3.0.110

    Rank Math SEO (Rank Math SEO): 1.0.267

    Shiptastic für WooCommerce (vendidero): 5.0.2

    Shiptastic Integration für DHL (vendidero): 4.1.8

    Smart Manager - Erweiterte WooCommerce Bulk Edit & Inventory Management (StoreApps): 8.85.0

    Trusted Shops Easy Integration for WooCommerce (vendidero): 2.0.5

    tzn Shopkit (tzn Digital): 4.0.44

    tzn Store Locator (tzn Digital): 1.1

    User Switching (John Blackbourn): 1.11.2

    CTX Feed (WebAppick): 6.6.28

    Advanced Order Export For WooCommerce (AlgolPlus): 4.0.7

    Premmerce Permalink Manager for WooCommerce (Premmerce): 2.3.11

    Preview E-mails for WooCommerce (Digamber Pradhan): 2.2.14

    Variation Swatches for WooCommerce (Emran Ahmed): 2.2.3

    WooCommerce Conditional Shipping and Payments (WooThemes): 1.2.3

    Germanized für WooCommerce Pro (vendidero): 4.3.1

    Germanized für WooCommerce (vendidero): 4.0.2

    WooCommerce Order Status Manager (SkyVerge): 1.13.4

    WooCommerce PayPal Payments (PayPal): 4.0.2

    Woo Product Add-Ons (Woo): 6.8.1

    Woo-Produktpakete (Woo): 7.0.1

    Brevo - WooCommerce Email Marketing (Brevo): 4.0.53

    WooCommerce Table Rate Shipping (WooCommerce): 3.3.2

    WooCommerce (Automattic): 10.6.2

    Wordfence Security (Wordfence): 8.1.4

    WP All Import (Soflyy): 4.0.1

    WP Crontrol (John Blackbourn): 1.21.0

    WP Mail SMTP Pro (WP Mail SMTP): 4.7.1

    WP Rocket (WP Media): 3.21.0.1 (Latest:3.21.1)

    Smart Coupons For WooCommerce Coupons (WebToffee): 2.2.9

    Sequential Order Numbers for WooCommerce (WebToffee): 1.7.7

    YITH WooCommerce Wunschliste (YITH): 4.14.0

    Feed Files
    XXXXXX

    Fatal Errors
    No Logs Found.
Viewing 1 replies (of 1 total)
  • Plugin Support mansary

    (@mansary)

    Hi,

    Thanks for trying all the suggested steps.

    Since the issue still persists, we would kindly ask you to reach out to us through our contact form so we can investigate this more closely:

    https://webappick.com/contact/

    Looking forward to assisting you further.

    Best regards,

Viewing 1 replies (of 1 total)

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