• Resolved pherrera

    (@pherrera)


    Hello

    After the last update of wordpress 5.0.3. we have the following Issue when export or import products in woocommerce.

    1. When exporting some no relevant information is added to the CSV, so in the following example, the first row is ok, but then included part of a program or a list of instruction…
    CSV shett summary:
    6615,simple,,”2005 Caterpillar 321C LCR”,1,0,visible,,”
    .
    .
    <div id=””docs-chrome”” class=””docs-material companion-enabled”” tabindex=””0″” role=””group””>
    <div id=””docs-additional-bars””>
    <div id=””waffle-editorsized-bar””>
    <div id=””formula-bar”” class=””formulabar-disabled””>
    .
    .

    2. When We are trying to import a product from a CSV file,separate by coma as show below, All the data in a row is added to the first column (ID) on the MAP CSV Field. If we select continue it works but we get a Product with all fields in blank.

    Fields Description sample:
    ID,Type,SKU,Name,Published,”Is featured?”,”Visibility in catalog”,”Short description”,Description,”Date sale price starts”,….
    Data to be loaded:
    6620,simple,,”2003 Komatsu PC210 LC-7K”,1,0,visible,,”Excavadora de oruga Komatsu modelo PC210 LC-7K. “,,,taxable,,1,,,0,0,,,,,0,,,45000,….

    We tried by using an external plugin to import/export with the same issue.

    Have anyone the same issue?. Do you fixed it?. Could you please help us?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Cross testing for you today using the default WooCommerce plugins Product Import/Export functionality I exported the products from one of my test sites and imported those into a secondary site. All products which were exported to the CSV file imported correctly which indicates that it’s possibly a badly formatted CSV file you’re importing.

    You can find the documentation for the official WooCommerce Product Import/Export functionality below and there are example CSV files within the documentation which will let you see how the product import columns and data are formatted.

    https://docs.woocommerce.com/document/product-csv-importer-exporter/

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hi @pherrera,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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