• Resolved thekendog


    I am using a button to display the popup box and it works great except for one thing. If I click the button once, the popup appears. If I don’t fill out the form, close the popup, and then click the button again, nothing happens.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ruslan Suhar


    Hello thekendog,

    In widget settings try disabling Behavior > Don’t Show Again > “To visitors that closed the widget …” setting (http://joxi.ru/82QjpagCY4VQAd)

    We’ll also think on how the interface can be improved about this. Thanks for the feedback!

    • This reply was modified 3 years, 8 months ago by Ruslan Suhar.

    I have already disabled that. In the “Don’t Show Again” box I have all three boxes disabled/unchecked. I want the widget to show everytime I click the selector but it only works once. I have to reload the page.

    Plugin Author Ruslan Suhar


    Hello thekendog,

    Checked everything one more time and managed to replicate and fix the issue you reported. Plz check: everything should work fine now. Thank you for the feedback one more time!

    Btw, today we implemented new convenient ticket system https://app.optin.guru/tickets/ that should speed up issues resolution. If you face any additional bugs, or have any questions, feel free to contact us there!

    Have a great day!

    Yup, this indeed appears to be working. Thanks for the help!

Viewing 4 replies - 1 through 4 (of 4 total)
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