Critical error / WP Google Map Pro

  • Resolved moveyourmind

    (@moveyourmind)


    4 years ago

    Dear Complianz team,

    First of all thanks for creating this very effective plug-in, overall I am very happy with it.

    For the first time I am facing a issue with a new released website. The website uses WP Google map pro plugin. I activated the Complianz plugin, followed the implementation wizard and after that it nicely blocked the map on the location page. But after accepting the cookies the complete map dissapears and/or doesn’t load.

    After I toggled the WP Google map plugin off on the integration tab of Complianz plugin, I received directly a critical WordPress error without any additional message. After refreshing it seems everything works well, but after a while the error comes back. Also it seems that I can toggle the WP Google Map Pro plugin back “on” but not the placeholder toggle.

    When de-activating the Complianz plugin it seems the error doesn’t show up anymore.

    I would kindly like to ask you to help me with this issue, since I can’t find the solution.

    Please let me know if you need further info.

    Many thanks / alvast bedankt!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Aert

    (@aahulsebos)

    4 years ago

    Goedemiddag @moveyourmind,

    Here is a working example, which is WP Google Maps (Free version) + Complianz and caching disabled on this page (Necessary). https://complianz.io/google-maps-and-gdpr-what-you-should-know/

    Please try if it works when the Pro version of WP Google Maps is disabled, so we know if it is just Pro. Please also check if caching on the page is disabled.

    If everything that solves it, it’s WP Google Maps Pro, otherwise we need to look further,

    regards Aert

    Thread Starter moveyourmind

    (@moveyourmind)

    4 years ago

    Goedemiddag Aert,

    Thanks for your quick reply.

    It seems we might talk about a differtent WP Google Maps plugin then the one which shows on your example page.

    Mine is also called WP Google Map Pro from https://www.flippercode.com/, it seems it’s not the plugin you are referring to.

    Looking forward for your reply.

    Thanks!

    Plugin Contributor Leon Wimmenhoeve

    (@leonwimmenhoeve)

    4 years ago

    Hi @moveyourmind,

    Currently we haven’t integrated with this Maps plugin. You can reach out to the plugin developer either to integrate with us as mentioned in this guide, or you can ask them to provide us with a developer’s license so we can develop the integration.

    Kind regards,
    Leon

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    4 years ago

    Closing this for now, as soon as we have a developer license, or the developer contacts us, we can take it from there.

Viewing 4 replies - 1 through 4 (of 4 total)

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