Critical Error when logging in

  • Resolved alexanderagarcia

    (@alexanderagarcia)


    1 year, 1 month ago

    When navigating to my website, I am able to view the website correctly.

    When logging into backend to dashboard, I receive a critical error message.

    I disabled Wordfence plugin using FTP and then I am able to get to the dashboard. Therefore the Wordfence plugin is the issue.

    How do I get the Wordfence plugin to work correctly?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter alexanderagarcia

    (@alexanderagarcia)

    1 year, 1 month ago

    Wordfence issue

    Plugin Support wfmargaret

    (@wfmargaret)

    1 year, 1 month ago

    Hi @alexanderagarcia,

    Thanks for reaching out and I’m sorry to hear you’re having this problem. The error message “There has been a critical error on this website.” is used by WordPress when PHP error display is disabled on the site. This error could be something in Wordfence conflicting with your settings, or a conflict with another plugin.

    With Wordfence enabled, after visiting dashboard to generate an error, please check for any recent errors logged in your PHP error logs. If you’re unable to review those, please reach out to your hosting provider for assistance obtaining those error logs. You may also need to check the WordPress debug log: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/

    You can censor part of paths shown if you wish, but please paste the PHP errors you see here so that we can review the error.

    Thanks,
    Margaret

Viewing 2 replies - 1 through 2 (of 2 total)

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