Hi there,
When you deactivate TranslatePress do you still have a critical error with UpdraftPlus?
Best regards,
Nick
Yes, I deactivated both TranslatePress plugins and Updraft still gives the same error.
I deactivated all my plugins except Updraft and the error was still present.
Switching to a default theme doesn’t solve the issue either.
Hi there,
Thank you for the updates. Do you have information from your php_error_log available?
The normally helps me to identify where the critical error is coming from, the root cause.
Best regards,
Nick
Hi, while I was trying to figure out how to find the error log, WordPress sent me this automated email:
WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.7.1
Active theme: Kadence (version 1.2.13)
Current plugin: UpdraftPlus - Backup/Restore (version 1.24.11)
PHP version 8.2.22
Error Details
=============
An error of type E_ERROR was caused in line 107 of the file /home/newempow/public_html/wp-content/plugins/updraftplus/updraftplus.php. Error message: Uncaught Error: Failed opening required '/home/newempow/public_html/wp-content/plugins/updraftplus/methods/backup-module.php' (include_path='.:/opt/alt/php82/usr/share/pear:/opt/alt/php82/usr/share/php:/usr/share/pear:/usr/share/php') in /home/newempow/public_html/wp-content/plugins/updraftplus/updraftplus.php:107
Stack trace:
#0 /home/newempow/public_html/wp-content/plugins/updraftplus/methods/s3.php(18): updraft_try_include_file()
#1 /home/newempow/public_html/wp-content/plugins/updraftplus/updraftplus.php(107): require_once('/home/newempow/...')
#2 /home/newempow/public_html/wp-content/plugins/updraftplus/methods/updraftvault.php(5): updraft_try_include_file()
#3 /home/newempow/public_html/wp-content/plugins/updraftplus/updraftplus.php(103): include_once('/home/newempow/...')
#4 /home/newempow/public_html/wp-content/plugins/updraftplus/includes/class-storage-methods-interface.php(28): updraft_try_include_file()
#5 /home/newempow/public_html/wp-content/plugins/updraftplus/includes/class-storage-methods-interface.php(122): UpdraftPlus_Storage_Methods_Interface::get_storage_object()
#6 /home/newempow/public_html/wp-content/plugins/updraftplus/includes/class-storage-methods-interface.php(46): UpdraftPlus_Storage_Methods_Interface::get_storage_objects_and_ids()
#7 /home/newempow/public_html/wp-content/plugins/updraftplus/admin.php(912): UpdraftPlus_Storage_Methods_Interface::get_remote_storage_options_and_templates()
#8 /home/newempow/public_html/wp-includes/class-wp-hook.php(324): UpdraftPlus_Admin->admin_enqueue_scripts()
#9 /home/newempow/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#10 /home/newempow/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#11 /home/newempow/public_html/wp-admin/admin-header.php(118): do_action()
#12 /home/newempow/public_html/wp-admin/admin.php(239): require_once('/home/newempow/...')
#13 /home/newempow/public_html/wp-admin/options-general.php(10): require_once('/home/newempow/...')
#14 {main}
thrown
I re-installed the Updraft plugin and the issue seems to disappear for now.
Thank you, Olga
Hi Olga,
Thank you for letting me know.
It’s always helpful to others when you share your solution, thank you for this too.
Best regards,
Nick
