Critical error on your website

  • Resolved raadhas

    (@raadhas)


    4 years, 10 months ago

    I’m trying to build a website from a couple of days,
    I tried restoring my website using Updraft Restore . I got an error to delete old directories which I did. After that when I tried to refresh, There was a message showing “There is a Critical error in your website” .
    I changed the plugin name and fixed the issue temperately . But I have received a mail saying “WordPress caught an error with one of your plugins”.

    And now I’m not able to restore as well – Shows error 

    "Move /home/u688722474/domains/raadhas.com/public_html/wp-content/mu-plugins -> /home/u688722474/domains/raadhas.com/public_html/wp-content/mu-plugins-old: Failed. Destination Directory UID=688722474, GID=1053528524. Effective/real user IDs of the current process: 688722474/688722474. Effective/real group IDs of the current process: 1053528524/1053528524" 

https://raadhas.com/wp-admin/admin-ajax.php Shows "0"

https://raadhas.com/wp-login.php?action=enter_recovery_mod shows Recovery Mode not initialized.

    Please help me, what can I do to resolve this issue.

    • This topic was modified 4 years, 10 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not a Requests and Feedback topic

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    4 years, 10 months ago

    Deactivating all plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old to see if this resolves the problem. You may access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these),

    Thread Starter raadhas

    (@raadhas)

    4 years, 10 months ago

    I had 2 files – (1) mu-plugins and (2)mu-plugins-old
    I changed mu-plugins-> mu-plugins-old and mu-plugins-old-> mu-plugins-old1. The restoring was successful . So, can I retain these names or what can I do ? And how can I check if there are any other issues?

    Moderator t-p

    (@t-p)

    4 years, 10 months ago

    This means one of your plugins IN mu-plugins folder is the error.

    I had 2 files – (1) mu-plugins and (2)mu-plugins-old

    (2) mu-plugins-old is something ALREADY not being used. It just create confusion keeping unused stuff.

    Thread Starter raadhas

    (@raadhas)

    4 years, 10 months ago

    So I just just retain one file and delete the one which is creating conflict right?

Viewing 4 replies - 1 through 4 (of 4 total)

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