Critical Error on Website

  • darumagaming

    (@darumagaming)


    1 year, 2 months ago

    Hi..

    Upon clicking update WooCommerce, I am now unable to access my website. A error message showing “Critical Error on website” now appears. Please help.

    Also the 2 days before this, my product prices started to change randomly without any manual intervention. This resulted in many loss sales for us.

    Appreciate any advice.

    Thank you.

    The page I need help with: [log in to see the link]

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  • Moderator threadi

    (@threadi)

    1 year, 2 months ago

    The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://wordpress.org/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

Viewing 1 replies (of 1 total)

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