critical error on this website (Error)

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    4 years, 11 months ago

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host. Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://wordpress.org/support/article/debugging-in-wordpress/

    You can also try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter Alfred Allen

    (@suntrics)

    4 years, 11 months ago

    @t-p I can see some errors on the server log but I don’t know what exactly it’s saying and the issue is, I am not from a technical background, so don’t know what to do. Here is the screenshot of it. https://tinyurl.com/ygeqt4md

    Could you please help me out here?

    Moderator t-p

    (@t-p)

    4 years, 11 months ago

    Before this problem occurred, What did you do at the site? Updated WP/theme/plugins, etc.??

    Thread Starter Alfred Allen

    (@suntrics)

    4 years, 11 months ago

    @t-p The initial problem i had was that nofollow link wasn’t working on the site and the issue is still exists. So the step I did.

    1. Deactivated all the plugins.
    2. Changed the theme.
    3. Rolled back the php version from 8 to 7.4 through control panel and then revert back.

Viewing 4 replies - 1 through 4 (of 4 total)

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