Critical Error- Elementor not loading

  • Resolved digisahil1

    (@digisahil1)


    5 years, 11 months ago

    The Elementor edit page is not loading as soon as i use the “Navigation menu ” widget from HFE Plugin. It shows a blank white screen.

    Kindly give the link for raising the ticket and i can share the wordpress access for you to check the issue and resolve.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 11 months ago

    Hello @digisahil1

    That’s strange we haven’t received any tickets lately.

    Do reach out to us through our Support Portal so that we can help you soon.

    Looking forward to hearing from you!

    Regards,
    Suman

    Thread Starter digisahil1

    (@digisahil1)

    5 years, 11 months ago

    Hello Suman,

    I have raised the ticket and shared the access as well.

    thanks

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 11 months ago

    Hello @digisahil1

    Can you share the ticket ID received in the confirmation email so that I can track the ticket on my end?

    Do check for any emails from our end in your inbox from support@bsf.io.

    Looking forward to hearing from you!

    Regards,
    Suman

    agenciaedem

    (@agenciaedem)

    5 years, 11 months ago

    I can´t access the header after saved. I see this problem: Preview can´t be loaded.

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 11 months ago

    Hello @agenciaedem

    We’ve tried to use the EHF Navigation menu on our end and it is working fine.

    In order to investigate the issue further, we will need to take a closer look at your end. Could you please share the website URL and the steps so that we can reproduce the issue at our end.

    Looking forward to hearing from you!

    Regards,
    Suman

    Plugin Support Team Brainstorm Force

    (@brainstormteam)

    5 years, 10 months ago

    Hello,

    Marking this topic as resolved due to inactivity!

    Feel free to reply here or open up a new issue if you are still facing this problem.

    Regards,
    Prajakta Suryawanshi

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Critical Error- Elementor not loading’ is closed to new replies.