Critical Error – activating debug crashed website…

  • pinecones

    (@pinecones)


    18 hours, 54 minutes ago

    Tried to log into the site I manage, as usual, and got a Critical Error message when attempting to log in to WordPress. I read some other posts here and then edited to activate and generate the error log file. After changing the file to activate the error log, the entire website is crashed. Previously the website functioned normally, I just couldn’t access WP management. I have since changed the wp_config.php file back to how it was: define(‘WP_DEBUG’, false);, but the website is still totally crashed.

    I have no idea what to do with this file. Or what to do, period.
    The most recent errors on the file are 4 errors from July 27, 2 from July 22, and no others since February this year.

    None of my email accounts, including administration email, have received an email about whatever happened. I have WordFence installed and it didn’t notify me of anything either. I have multiple websites on the same host account, the others are fine. It was just a few days ago that I last logged in and worked on this website, no problems.

    • This topic was modified 18 hours, 50 minutes ago by pinecones.

    The page I need help with: [log in to see the link]

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  • Moderator threadi

    (@threadi)

    18 hours, 39 minutes ago

    You’ve probably made a syntax error in the wp-config.php file. Make sure the spelling is exact. The lines to enable the debug.log should look like this:

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );

    They must not use different quotation marks, as shown in your post here:

    define(‘WP_DEBUG’, true);

    If this still doesn’t work, it’s best to contact your hosting provider’s support team. They can also give you access to their own error log.

Viewing 1 replies (of 1 total)

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