critical error

  • Resolved atamanas

    (@atamanas)


    1 year, 3 months ago

    I disabled the plugin and the page crashed. What should I do?

    Warning: require_once(/home/azalas/domains/azuolinisstalas.lt/public_html/wp-content/plugins/wp-ultimate-csv-importer/lib/autoload.php): Failed to open stream: No such file or directory in /home/azalas/domains/azuolinisstalas.lt/public_html/wp-content/plugins/import-woocommerce/importExtensions/ImportHelpers.php on line 15

    Fatal error: Uncaught Error: Failed opening required ‘/home/azalas/domains/azuolinisstalas.lt/public_html/wp-content/plugins/wp-ultimate-csv-importer/lib/autoload.php’ (include_path=’.:/usr/share/pear’) in /home/azalas/domains/azuolinisstalas.lt/public_html/wp-content/plugins/import-woocommerce/importExtensions/ImportHelpers.php:15 Stack trace: #0 /home/azalas/domains/azuolinisstalas.lt/public_html/wp-content/plugins/import-woocommerce/importExtensions/WooCommerceCoreImport.php(14): require_once() #1 /home/azalas/domains/azuolinisstalas.lt/public_html/wp-content/plugins/import-woocommerce/import-woocommerce.php(43): require_once(‘…’) #2 /home/azalas/domains/azuolinisstalas.lt/public_html/wp-settings.php(526): include_once(‘…’) #3 /home/azalas/domains/azuolinisstalas.lt/public_html/wp-config.php(109): require_once(‘…’) #4 /home/azalas/domains/azuolinisstalas.lt/public_html/wp-load.php(50): require_once(‘…’) #5 /home/azalas/domains/azuolinisstalas.lt/public_html/wp-admin/admin.php(34): require_once(‘…’) #6 /home/azalas/domains/azuolinisstalas.lt/public_html/wp-admin/post.php(12): require_once(‘…’) #7 {main} thrown in /home/azalas/domains/azuolinisstalas.lt/public_html/wp-content/plugins/import-woocommerce/importExtensions/ImportHelpers.php on line 15

    There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Smackcoders Inc.,

    (@smackcoders)

    1 year, 3 months ago

    Hi @atamanas,

    This issue might occur if the main WP Ultimate CSV Importer plugin was removed or disabled without deleting its add-ons. Please try the following steps to resolve this:

    • Delete the WP Ultimate CSV Importer plugin and all its add-ons.
    • Reinstall the plugin and add-ons properly.
    • Activate the main plugin first, then activate the add-ons.

    If the problem continues, let us know, and we’ll assist you further.

    Plugin Author Smackcoders Inc.,

    (@smackcoders)

    1 year, 3 months ago

    Hope the issue has been resolved with the steps provided. If you’re still facing any challenges, feel free to reopen the topic, and we’d be happy to assist you further.

    Thanks for reaching out!

Viewing 2 replies - 1 through 2 (of 2 total)

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