Critical error

  • Resolved edgargencopura

    (@edgargencopura)


    4 years, 9 months ago

    Hello, I just updated my WP (5.7.2) and PHP (7.4.2) and im getting site crashes, related to this plugin. It mails me the following info:

    Error Detail
    ==================
    An E_ERROR error has occured on line 90 of the file /home/ricksilv/public_html/wp-content/plugins/click-to-chat-for-whatsapp/prev/inc/class-ht-ccw.php. Error message: Uncaught Error: Class ‘HT_CCW_IsMobile’ not found in /home/ricksilv/public_html/wp-content/plugins/click-to-chat-for-whatsapp/prev/inc/class-ht-ccw.php:90

    Stack trace:
    #0 /home/ricksilv/public_html/wp-content/plugins/click-to-chat-for-whatsapp/prev/inc/class-ht-ccw.php(72): HT_CCW->basic()
    #1 /home/ricksilv/public_html/wp-content/plugins/click-to-chat-for-whatsapp/prev/inc/class-ht-ccw.php(53): HT_CCW->__construct()
    #2 /home/ricksilv/public_html/wp-content/plugins/click-to-chat-for-whatsapp/common/class-ht-ctc-switch.php(121): HT_CCW::instance()
    #3 /home/ricksilv/public_html/wp-content/plugins/click-to-chat-for-whatsapp/common/class-ht-ctc-switch.php(124): ht_ccw()
    #4 /home/ricksilv/public_html/wp-content/plugins/click-to-chat-for-whatsapp/common/class-ht-ctc-switch.php(18): HT_CTC_Swift->to_switch()
    #5 /home/ricksilv/public_html/wp-content/plugins/click-to-chat-for-whatsapp/common/class-ht-ctc-switch.php(132): HT_CTC_Swift->__construct()
    #6 /home/ricksilv/public_html/wp-content/plugins/click-to-chat-for-what

    What can I do to fix it?

    Thank you so much!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author bhvreddy

    (@bhvreddy)

    4 years, 9 months ago

    Hi,

    Sorry for the inconvenience caused.

    It seems like its working fine?

    After updated the server,
    Its might be caused files permissions issue,
    please restart the server.
    and please update the permalinks in WordPress, this can rewrite the file permissions.
    (settings -> permalinks – save changes – no need to do any modifications here)

    Thank you so much for reporting the issue, We will focus on this and improve the code.

    Have a nice day,
    Thank you

Viewing 1 replies (of 1 total)

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