Critical error

  • 1johncohen

    (@1johncohen)


    4 years, 9 months ago

    Hello, hoping someone can help. The site doesn’t load properly and I get a “critical error” message at the bottom of the screen. I have been off the site with no modifications in the past 30 days, and now i have this. Is it due to an update?

    The page I need help with: [log in to see the link]

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  • Ian Sackofwits

    (@plantprogrammer)

    4 years, 9 months ago

    Hi, 1johncohen, you are probably right, this is likely due to an update.

    Please try using the “Health Check” plugin: https://wordpress.org/plugins/health-check/ to determine the issue.

    In the troubleshooting tab, you can disable all plugins and have the theme changed while logged in; visitors will see the website as if the plugin(s) and/or theme wasn’t changed.

    Please try deactivating all the plugins to determine whether a update is at fault.

    If a plugin is indeed at fault, I would upload an earlier version of that plugin, so at least you do not have that error appear.

    I would then create a new support topic in the plugin’s support threads.

Viewing 1 replies (of 1 total)

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