critical error

  • Resolved ommi

    (@ommi)


    4 years, 11 months ago

    Hi,
    There is a problem when I active the woocommerce plugin shows me that error.

    “There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.
    ”

    Please help me to fix this error ASAP.
    thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • civgio

    (@civgio)

    4 years, 11 months ago

    Hi,
    I have the same problem on my site.
    The “Hand-picked products” block in editing mode return this error.

    Can you help us?
    Thanks for the support.
    Giovanni

    • This reply was modified 4 years, 11 months ago by civgio.
    Plugin Support Cara

    (@dcka)

    4 years, 11 months ago

    Hi @ommi,

    Did you receive the email about the error? If yes, can you share with us its contents?

    Alternatively, are you still able to access your site’s back end? If yes, can you please head to WooCommerce > Status > Logs and check for any recent fatal error logs and share them with us?

    Just for reference, issues like this are usually due to a conflict between WooCommerce and either your site’s theme or another plugin. If you want to go ahead and test for that, you can find a more detailed explanation on how to do a conflict test here.

    @civgio, if you are seeing the same error, according to our forum guidelines, it would be best that you create your own thread since something else may be causing the issue on your site. We would gladly assist you from there!`

    Plugin Support abwaita a11n

    (@abwaita)

    4 years, 10 months ago

    Hi @ommi,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to make some headway with the issue and the above info was helpful.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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