Creditcard input disappeared

  • Resolved kaikamegaya

    (@kaikamegaya)


    6 years, 3 months ago

    Hi there. The credit card inputs disappeared in a checkout page.
    https://matsushita.co/checkout/
    Something seems wrong with Woocommerce Square Plugin.
    Could you help me figuring out what is wrong? Thank you very much in advance.

    • This topic was modified 6 years, 3 months ago by kaikamegaya.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Elvira K.

    (@treibalen)

    6 years, 3 months ago

    Hi there @kaikamegaya,

    Hi there. The credit card inputs disappeared in a checkout page.
    https://matsushita.co/checkout/
    Something seems wrong with Woocommerce Square Plugin.

    I’m sorry to hear that you’re having issues wuth Square payment gateway.

    Can you please navigate to WooCommerce > Settings > Square, disconnect your account from Square and then connect again?

    Then please check that Square gateway is enabled in WooCommerce > Settings > Payments.

    If the issue persists, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response in coding brackets.

    Cheers!

    Elvira K.

    (@treibalen)

    6 years, 3 months ago

    Hi there @kaikamegaya,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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