Hi. It would be good to see that on your site. I have just tested it on my test server and every image I put are displaying just fine for me.
Please note that you don’t see an image when accessing the payment window from a desktop browser. Every payment I take is via mobile browsers. It was working previously.
Reinstalled and deleted images, uploaded the images I wanted to use and still will not work. Have identified that the only image it will allow me to set for all of the custom pay buttons is the image that is pointing to website logo.
Any suggestions?
Can you show the shortcode you’re using to display buttons?
[accept_stripe_payment name=”50 Minute” price=”25″ item_logo=”https://************/******/logo.png” billing_address=”1″ class=”mybtn”]
Can you create a product instead of using custom button shortcode? All the parameters you set in this shortcode could be set for product as well. You can also make it look like a regular button easily and use its shortcode to display it.
Thanks Alexander. I’ll give it a try, I forgot about that option.
On another note do you think you can add capture post code or zip code only, instead of requiring full billing address. Simple Pay Lie has it, would that be difficult to build in?
Plus I’d prefer to keep using your plug-in
Have tried the method you suggested and still doesn’t work. The only image it is allowing is the image that points to my website logo.
Are you using the latest version of the plugin (1.8.9 at the moment)?
Can you provide links to the images you’re trying to use? If you don’t want to share those publicly, can you contact me here https://stripe-plugins.com/contact-us/ and provide those? I think this can be related either to image permissions or sanitization issues.
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This reply was modified 7 years, 11 months ago by
Alexander C..
Oddly if you create a product and in tick the create button only it pulls the image I want to use through to the stripe card payment pop up. But if you tick the create button only as you suggested it just show a blank broken image unless you use the image that is pointing to the logo. I have tried all images that are hosted on my server and they all come up blank except the image used for my logo. I’ve managed to find a work around, pointing the images source to my Google drive has worked.
Surely I can’t be the only one to be having this issue? I hope you can find a fix because my all my images are viewable by typing in their I individual web addresses.
I’d rather be using the images hosted on my website. Doesn’t make sense that I need to use an external host when the images are publicly accessible via my website 🤔
Actually it worked temporarily and now all the image links are not showing again. I’m spending way to much time on this. I am just going to use the one image that works. I am wondering if it is part of the script from Stripe, forcing company logo to load up in the payment window.
Hi, sorry I haven’t replied to this sooner. I have sent you the links to both images that I want to use to you via https://stripe-plugins.com/contact-us/
[RESOLVED] All-in-one Security was causing the issue. Work around was to disbale all-in-one, add chosen images to each product and then tested each button. Re-activate All-in-one Security and the selected images pulled through correctly to the stripe payment window.
