Create New Label button just hangs after update

  • Lisa Clarke

    (@polkadotcreations)


    8 years, 9 months ago

    This morning I shipped an order.
    Then I installed the WooCommerce PDF Invoices & Packing Slips plugin.
    Then I updated WooCommerce to the latest version.
    Then another order came in so I tried to ship it.

    At this point, the “Create New Label” button was no longer working. When I press it, the screen dims, but then nothing happens.

    I de-activated the packing slip plugin and tried again, but no luck. Same behavior.

    Any ideas what could be causing this? I had really hoped to ship this order today!

    Thanks,
    Lisa

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    8 years, 9 months ago

    “Create New Label” -> are you using WooCommerce services, or something else? Have you put in a ticket on the helpdesk?

    Thread Starter Lisa Clarke

    (@polkadotcreations)

    8 years, 9 months ago

    Yes, I am using WooCommerce services, and no, I haven’t put in a ticket.

    I used PayPal’s shipping service to get my order out the door before the PO closed, and now I don’t have another ready-to-ship order to test on. I will put in a ticket when I do.

    Thanks!
    Lisa

Viewing 2 replies - 1 through 2 (of 2 total)

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