• Hi team,

    Could you please check what cause the my website crashed when we use your plugin when deactivate it works well for me.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter developeresfera

    (@developeresfera)

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    Plugin Support Amin

    (@amin7)

    Hi @developeresfera

    Greetings!

    Thanks for sharing the details, and sorry for the trouble!

    We’ve tested this on our side with latest version of Essential Blocks, but we could not replicate the crash.

    To help us track this down, could you please share:

    1. Enable WP_DEBUG temporarily in wp-config.php and check the error log — this will pinpoint the exact fatal error line.
    2. Increase max_input_variables to at least 3000 in php.ini or .htaccess.
    3. Check PHP error logs at the server level (/var/log/apache2/error.log).
    4. Test with only Essential Blocks plugin active on a clean page to isolate the conflict.
    5. The exact page URL where the crash happens, and whether it occurs in the editor or on the live page.

      Looking forward to hearing from you.

      Thanks
    Thread Starter developeresfera

    (@developeresfera)

    I already did all the recommendation you mentioned but issue still presit. If you need login of website i will provide you temp access so you can experience it.

    Thread Starter developeresfera

    (@developeresfera)

    Issue exits in editor site not the live page. Live page is working perfect.

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