CPT taxonomy filter issue

  • Resolved justin_19

    (@justinsmith19)


    1 month ago

    Hi there

    The filters don’t seem to work correctly for a custom post type taxonomy. These are the settings: https://prnt.sc/cZnXgFyuqhkC

    The issue is when multiple categories are selected, it only displays the last category selected and ignores the previous selected categories.

    Please advise. Thanks.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support fesupportteam

    (@fesupportteam)

    1 month ago

    Hi @justinsmith19

    Unfortunately, the link to the provided page does not include any filters from our plugin. Can you display them so that we can check it?

    Best Regards,
    Victor

    Thread Starter justin_19

    (@justinsmith19)

    1 month ago

    Hi, apologies, we were doing testing. It is visible now.

    Plugin Support fesupportteam

    (@fesupportteam)

    1 month ago

    It seems like an issue with the VAR names. Go to Filters > Settings > VAR Names and change them to something unique, like fe_cat, fe_color, and so on, then hit the Save button. After that, go to the page with the filters, refresh it, and try filtering again.

    Best Regards,
    Victor

    Thread Starter justin_19

    (@justinsmith19)

    1 month ago

    Hi @fesupportteam

    I’ve changed the VAR name to “cp_cat”, but still get the same issue.

    Please advise.

    Plugin Support fesupportteam

    (@fesupportteam)

    1 month ago

    By any chance, are you using an Elementor archive template on this page with the Loop Grid set to “Current Query”?

    Best Regards,
    Victor

    Thread Starter justin_19

    (@justinsmith19)

    1 month ago

    Hi Victor

    Yes, exactly, it is an Elementor archive template with a Loop Grid set to “Current Query”.

    Is this correct? What is the solution?

    Plugin Support fesupportteam

    (@fesupportteam)

    1 month ago

    Hi @justinsmith19

    Currently, this issue is being investigated by our development team. A few days ago, we were informed about a similar problem, and we were also able to reproduce it on our side. It is now under review, and as soon as there are any updates, we will inform you immediately.

    Best Regards,
    Victor

    Thread Starter justin_19

    (@justinsmith19)

    1 month ago

    Hi Victor

    Thanks, will wait on your update, hopefully very soon.

    Regards

    Plugin Support fesupportteam

    (@fesupportteam)

    3 weeks, 5 days ago

    Hi @justinsmith19

    Update on this issue, the fix was succesufully implemented, and it will be included inthe 1.9.2 update.

    We cannot provide the fix on it’s own, as it is interconnected with the 1.9.2 features as well.

    Best Regards,
    Victor

    Plugin Support fesupportteam

    (@fesupportteam)

    2 weeks, 2 days ago

    Hi @justinsmith19

    Version 1.9.2 has been released.

    However, please note that while it includes a fix, the free version might not work with the Elementor page builder if it applies custom queries to archive pages. It should work fine with the default main query.

    Best Regards,
    Victor

Viewing 10 replies - 1 through 10 (of 10 total)

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