courses for my clients

  • Resolved louismtb72

    (@louismtb72)


    1 month ago

    Hi again,

    Another question about the chatbot

    On my website I promote training courses for my clients. Right now I usually use a normal contact form when someone is interested, but I was thinking maybe the chatbot could do this in a more natural way during the conversation.

    For example, if someone asks about a course, prices, dates, or says they are interested, can the chatbot ask for their details automatically, like:

    name
    email
    phone
    maybe which course they are interested in

    What would be the best way to do this in AxiaChat?

Viewing 1 replies (of 1 total)
  • Plugin Author Esteban

    (@estebandezafra)

    1 month ago

    Hi again

    Yes, this is exactly a perfect use case for the Lead Capture feature.

    The best setup would be:

    Leads → New List

    • Create a specific list (for example: “Photoshop Course”)
    • Add the fields you need (name, email, phone, course, etc.)
    • Then enable it on your bot and add a simple instruction like:

    “When the user shows interest in the Photoshop course, use the form to collect their details.” (In Training->Instructions)

    The chatbot will then only ask for the data when the user shows real interest, not for everyone.

    You actually have two options:

    • Inline form (best for web) → shows a nice form inside the chat
    • Conversational → asks questions one by one like a human

    The inline form is usually better because it’s faster and more user-friendly.

    You can even create different forms for different courses if you want (each with different fields), and the bot will use the right one depending on the context or the instructions

Viewing 1 replies (of 1 total)

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  • Last reply from: Esteban
  • Last activity: 1 month ago
  • Status: resolved