Coupon Exclude category not working

  • Resolved Hitendra Chopda

    (@hitendra-chopda)


    7 years, 3 months ago

    Hello Team,

    I am using wordpress-5.0.3 and woocommerce – 3.5.5 but, I am not able to get true error message while excluded category already in the cart.

    Can you please check my issue and let me know what is wrong with my site.

    Thanks,
    Hitendra Chopda

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Hitendra Chopda

    (@hitendra-chopda)

    7 years, 3 months ago

    Please click here to check the coupon settings.

    please click here to check the issue on cart page.

    Let me know where I need to change?

    Thanks,
    Hitendra Chopda

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    7 years, 2 months ago

    Hi @hitendra-chopda,

    The “Exclude categories” setting refers to product categories that the coupon will not be applied to, or that cannot be in the cart in order for the “Fixed cart discount” to be applied.

    If your coupon is a “Fixed cart coupon”, then it will not be applied when you have a product from an excluded category in the cart. If it is any other kind of coupon, the “Exclude categories” setting will be ignored and that’s what’s happening here.

    Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    7 years, 2 months ago

    Hi @hitendra-chopda,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

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