• Hello,

    I´m having issues with coupon codes for my website.

    Currently “hola15” is a valid coupon code but when someone introduces it after adding it to the cart, it doesn´t update the price for an unknown reason.

    It has been working fine until a few days ago and no coding has been done since quite some time.

    I believe the issue comes from the fact that I have [woocommerce_checkout] on one column and [woocommerce_cart] on another for the checkout page.

    Any help would be much appreciated!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    Just to confirm, have you tried Step 2 in this article to make both shortcodes work on one page: https://www.businessbloomer.com/woocommerce-cart-checkout-same-page/

    Thread Starter kaiajabones

    (@kaiajabones)

    @thup90 Thanks a lot for your reply!

    I´m afraid that´s not the issue after checking it.

    I added the woocommerce_cart shortcode together with woocommerce_checkout shortcode in two separate columns on a single page.
    This is the page and up to a week ago everything worked fine but now the coupon won´t update, stating “please add a coupon” after trying to validate “hola15”.

    The funny thing is that I still have this page which was the old cart page with the shortcode for cart by itself.
    On that page, the coupon applies without issues so either both woocommerce_checkout and cart can´t cooperate on the same page or I can´t find an explanation… as on the joint page everything else regarding the cart, works just fine.

    Isaak

    Thread Starter kaiajabones

    (@kaiajabones)

    Hii again @thup90 I´ve been testing a little to check if it was the column builder i was using but the same occurrs with gutemberg.

    I believe, that either I cant have the woocommerce checkout and cart on the same page nested in columns (although everything except of the coupon works) OR that the issue lyes on the checkout page itself.

    I have a multistep checkout plugin installed for the checkout page and the coupon works just fine on that column but I have it hidden because of layout and simplicity.

    So what I would like is to have the coupon working on the cart thats on the second column not only on the checkout thats on the first column.

    Any ideas? Not sure if this info helps 🙁

Viewing 3 replies - 1 through 3 (of 3 total)

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