Could not connect to wordpress.com

  • ashokpun

    (@ashokpun)


    9 years, 11 months ago

    Hi,

    I had to deactivate the jetpack plugin for some reason. It was working quite well before that. But when I tried to activate again it could not connect to my account. It shows this error:

    Jetpack could not contact WordPress.com: register_http_request_failed. This usually means something is incorrectly configured on your web host.
    Operation timed out after 15001 milliseconds with 0 bytes received

    I deleted the plugin and reinstalled again but the result was same.

    Here is the link to my site http://neostuffs.com/

    https://wordpress.org/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    9 years, 11 months ago

    Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Could not connect to wordpress.com’ is closed to new replies.